App window won't open

[jrasmussen]

I am running elementary OS Freya and I have the insync icon in my panel. Right clicking the icon gives me the options to Open App Window, Pause Syncing, Open Folder, or Quit. However, nothing happens when clicking any of these options.

[roald]

@jrasmussen Please see howto here:

(LINUX) How to solve the issue "tray icon is not showing"

Below are the common causes for the tray icon not showing. sni-qt is not installed. Try installing it then restart Insync. In some cases, when Insync is set to run at startup the tray icon is not shown. To confirm that Insync is running but there's no tray icon, run ps -ef | grep 'insync start'; if there's an output then Insync is running. In this case, try stopping then restarting Insync to see if the tray icon will show. Check if there's an entry in your crontab for Insync by running cront…

If this doesn’t help, please send us your logs.db and out.txt file to support@insynchq.com

Thank you.