Insync won’t start on Ubuntu-Mate

Bugs and issues Linux
#10

I confirm this problem too, this on Debian (/etc/debian_version = 9.0), insync 1.3.15, after the latest upgrade.

Headless seems to work okay, but not the GUI. Oddly enough, running the GUI as root brings it up alright. Below is a trace of running as a normal user.

$ insync start --no-daemon INFO 2017-04-22 13:00:57,499 [__init__:info:1622] insync version: 1.3.15.36150 INFO 2017-04-22 13:00:57,500 [__init__:info:1622] client created INFO 2017-04-22 13:00:57,500 [__init__:info:1622] unix socket server thread start INFO 2017-04-22 13:00:57,501 [__init__:info:1622] starting client INFO 2017-04-22 13:00:57,505 [__init__:info:1622] LinuxFSWatcher._start INFO 2017-04-22 13:00:57,506 [__init__:info:1622] Inotify loop enter GLib-GIO-Message: Using the 'memory' GSettings backend. Your settings will not be saved or shared with other applications. INFO 2017-04-22 13:00:57,564 [__init__:info:1622] Syncing GDUser(id=u'118065391447553984249', email=u'xxxx@gmail.com', name=u'xxxx').

Fatal Python error: Segmentation fault

Thread 0x00007fc73fbb5700:
File “isyncd/linux/fswatch.py”, line 278 in _pull_loop
File “threading.py”, line 763 in run
File “threading.py”, line 810 in __bootstrap_inner
File “threading.py”, line 783 in __bootstrap

Thread 0x00007fc7403f6700:
File “SocketServer.py”, line 155 in _eintr_retry
File “SocketServer.py”, line 236 in serve_forever
File “isyncd/linux/portable/unix_socket_server_portable.py”, line 76 in __serve
File “threading.py”, line 763 in run
File “threading.py”, line 810 in __bootstrap_inner
File “threading.py”, line 783 in __bootstrap

Thread 0x00007fc751759700:
File “genericpath.py”, line 44 in isdir
File “isyncd/linux/fswatch.py”, line 179 in add_watch
File “isyncd/linux/fswatch.py”, line 155 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 554 in watch
File “gevent/greenlet.py”, line 390 in run

Current thread 0x00007fc75cd08700:
File “main__insync.py”, line 117 in main
File “main__insync.py”, line 180 in
File “main.py”, line 128 in
File “”, line 6 in
Segmentation fault
#11

I confirm this problem too, this on Debian (/etc/debian_version = 9.0), insync 1.3.15, after the latest upgrade.

Headless seems to work okay, but not the GUI. Oddly enough, running the GUI as root brings it up alright. Below is a trace of running as a normal user.

$ insync start --no-daemon
INFO 2017-04-22 13:00:57,499 [init:info:1622] insync version: 1.3.15.36150
INFO 2017-04-22 13:00:57,500 [init:info:1622] client created
INFO 2017-04-22 13:00:57,500 [init:info:1622] unix socket server thread start
INFO 2017-04-22 13:00:57,501 [init:info:1622] starting client
INFO 2017-04-22 13:00:57,505 [init:info:1622] LinuxFSWatcher._start
INFO 2017-04-22 13:00:57,506 [init:info:1622] Inotify loop enter
GLib-GIO-Message: Using the ‘memory’ GSettings backend. Your settings will not be saved or shared with other applications.
INFO 2017-04-22 13:00:57,564 [init:info:1622] Syncing GDUser(id=u’118065391447553984249’, email=u’xxxx@gmail.com’, name=u’xxxx’).

Fatal Python error: Segmentation fault

Thread 0x00007fc73fbb5700:
File “isyncd/linux/fswatch.py”, line 278 in pullloop
File “threading.py”, line 763 in run
File “threading.py”, line 810 in _bootstrapinner
File “threading.py”, line 783 in __bootstrap

Thread 0x00007fc7403f6700:
File “SocketServer.py”, line 155 in eintrretry
File “SocketServer.py”, line 236 in serve_forever
File “isyncd/linux/portable/unix_socket_server_portable.py”, line 76 in __serve
File “threading.py”, line 763 in run
File “threading.py”, line 810 in _bootstrapinner
File “threading.py”, line 783 in __bootstrap

Thread 0x00007fc751759700:
File “genericpath.py”, line 44 in isdir
File “isyncd/linux/fswatch.py”, line 179 in add_watch
File “isyncd/linux/fswatch.py”, line 155 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 156 in watch_tree
File “isyncd/linux/fswatch.py”, line 554 in watch
File “gevent/greenlet.py”, line 390 in run

Current thread 0x00007fc75cd08700:
File “maininsync__.py”, line 117 in main
File “maininsync__.py”, line 180 in
File “main.py”, line 128 in
File “”, line 6 in
Segmentation fault

I have the same system and version of the program experiencing the same problem.

I solved the problem by installing the insynс:i386

Probably the problem is in its 64-bit version under Linux.

#12

I am on 64-bit. But that would not explain it working okay when started by root, or sudo’ed, I think.

#13

Nothing scary.

Debian can work with 32 and 64 bit packages at the same time.

The main thing is to specify in all repositories which version of the packets they need to use.

How to do it - read more here: https://wiki.debian.org/Multiarch/HOWTO

#14

I do know about and use multiarch, but avoid i386 where a 64-bit ‘native’ package exists. :slight_smile:

What I meant was that it does not seem to be an issue specific to 64-bit, because when I tried running it via sudo (a 64-bit, non-headless insync), that started it up in my tray fine. Of course, I don’t want to be running it as root, so was just an experiment.

#15

Everyone, please check if the error is still present when using the package specific to your distribution. You can get the package for your distribution here: New Insync version: 1.3.15.

1 Like
#16

same error witth this topic package

#17

Tanks! It’s work!

The truth had to remove old package.

#18

@effraie: Please try the test build for Debian Stretch available in the same page.

#19

it’s ok with the stretch test build

#20

As requested

version (same output as before)

$ insync -v
1.3.15.36150

from

instead of the version from the repository

$ cat /etc/apt/sources.list.d/insync.list
deb http://apt.insynchq.com/ubuntu trusty non-free contrib

on KDE Neon (Ubuntu 16.04) works.

#21

Just upgraded to 1.3.15.36150 on Ubuntu 16.04 and getting same problem. Now insync won’t start. So I downgraded to 1.3.14 and it is working correctly.

#22

@Vik_and_Pam: Have you tried the build for Ubuntu 16.04: https://d2t3ff60b2tol4.cloudfront.net/builds/insync_1.3.15.36150-xenial_amd64.deb?

#23

I used the version from your repository, which I have added to my sources. So I ran an apt update, then upgrade. At this point it stopped working, after I received the prompts to restart Nautilus and restart insync.

I can try downloading directly and applying it again. Will let you know.

#24

It seems to worked using that .deb file. I’m not on the current version and running well. Thx!

#25

@Vik_and_Pam: Have you tried the build for Ubuntu 16.04: https://d2t3ff60b2tol4.cloudfront.net/builds/insync_1.3.15.36150-xenial_amd64.deb1?

This works fine for me at Ubuntu Mate 16.04.
Thanks.

#26

Hi, Luis solved with test build for Ubuntu 17.04 available here: New Insync version: 1.3.15.

Today, as soon as version 1-3-16 was released and installed, the service is newly in error… :(((

#27

Installing this version also solved my problem of Insync not starting however now Ubuntu Software updater tells me there is a newer version:
Changes for insync versions:
Installed version: 1.3.15.36150-xenial
Available version: 1.3.16.36155-trusty

Running Ubuntu Mate 16.04

#28

@robbielink: Please confirm that the contents of the file /etc/apt/sources.list.d/insync.list is deb http://apt.insynchq.com/ubuntu xenial non-free contrib. It looks like you are using the one for trusty instead.

2 Likes
#29

Ah, yes - wondered about that. Fixed. Thanks!