1.2.3 version does not "sign in" - syncronisation broken

Bugs and issues Windows
1

Dear insync,

I have insync installed and configurated since over an year. Today insync asked me to provide my googlemail login data what makes me suprising, because insync asked me never for my google data again since I configurated over an year ago.

Now insync is in an broken state and syncronisation is broken. Because your support system does not allow me to attach screenshots as an new user, I have externally uploaded some images which shows insync on my side. here the link to the images: http://imgur.com/a/E0EEa

Yesterday everything was fine. I’m suprised because I have never touched insync again since I have installed and configurated it with my google mail login data and the place to store (D:\ …).

I don’t want to delete/move my local copy of google drive and sync again 40GB, that’s a huge of data.

Kind regards,
Tobias Hochgürtel

2

I attached an additional image to my imgur album to illustrate my side of the problem.

i.imgur.com/7t7K3mG.png

InSync does not allow me to add my Google Account notes because my Google Account is already (in)synced. - That’s right, but the syncronisation does not work since update to 1.2.3. Today I also noticed that Gui of insync does not shows the version number in the support tab, which shows the following screenshot: i.imgur.com/a5XbetS.png

I’m an insync Plus customer.

Kind regards,
Tobias Hochgürtel

3

Hello Tobias,

Kindly send your logs to support@insynchq.com and we will try to investigate it at the earliest. Click on ‘Locate logs’ under the Support Center section and send to us the logs.db and out.txt files.

Thanks