Arch Linux - Segmentation fault on insync v3 start

Ashley_Stewart · September 25, 2019, 11:02pm

I am using the latest version of Arch Linux with kernel 5.3.1.

When I run insync start --no-daemon, I get the output:

Gtk-Message: 08:57:12.821: Failed to load module "canberra-gtk-module"
QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled

(insync:1900204): GdkPixbuf-WARNING **: 08:57:12.829: Cannot open pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache': No such file or directory

This likely means that your installation is broken.
Try running the command
  gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache
to make things work again for the time being.
libpng warning: iCCP: known incorrect sRGB profile
INFO     2019-09-26 08:57:12,927 [mainlogs:_log_run:92] Core(app_version=3.0.19.40421, platform=Linux-x86_64-arch/) initialized
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
Fontconfig warning: "/etc/fonts/fonts.conf", line 5: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/fonts.conf", line 6: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/fonts.conf", line 6: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/fonts.conf", line 6: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/fonts.conf", line 7: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/fonts.conf", line 7: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/fonts.conf", line 9: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/65-fonts-persian.conf", line 34: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 36: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 36: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/69-unifont.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/69-unifont.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/80-delicious.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/80-delicious.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/90-synthetic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/90-synthetic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 6: invalid attribute 'version'
Fontconfig error: Cannot load config file from /etc/fonts/fonts.conf
Fontconfig warning: FcPattern object weight does not accept value [40 210)
Fatal Python error: Segmentation fault

Thread 0x00007fef91e39700 (most recent call first):
  File "ideskcore/mainlogs.py", line 166 in _prune_logs
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007fef93fff700 (most recent call first):
  File "threading.py", line 296 in wait
  File "concurrent/futures/_base.py", line 427 in result
  File "idesklinux/qtutil.py", line 50 in invoke_in_qt_thread
  File "idesklinux/qtutil.py", line 59 in wrapper
  File "ideskui/htmlui.py", line 24 in __init__
  File "ideskui/appui.py", line 57 in __init__
  File "ideskcore/core.py", line 25 in __init__
  File "ideskcore/core.py", line 113 in init
  File "asyncio/events.py", line 88 in _run
  File "asyncio/base_events.py", line 1767 in _run_once
  File "asyncio/base_events.py", line 539 in run_forever
  File "ideskasync/coreloop.py", line 273 in run_loop
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007fefa0cce700 (most recent call first):
  File "threading.py", line 296 in wait
  File "concurrent/futures/_base.py", line 427 in result
  File "insync.py", line 40 in start_core
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Current thread 0x00007fefc8fab740 (most recent call first):
  File "idesklinux/htmlui_impl.py", line 35 in __init__
  File "idesklinux/htmlui_impl.py", line 191 in __init__
  File "idesklinux/htmlui_impl.py", line 204 in __init__
  File "idesklinux/platui_impl.py", line 68 in create_window_for_dialog
  File "idesklinux/qtutil.py", line 45 in wrapper
  File "idesklinux/qtutil.py", line 28 in event
  File "insync.py", line 67 in start
  File "insync.py", line 72 in main
  File "idesklinux/cli.py", line 34 in start
  File "site-packages/click/core.py", line 555 in invoke
  File "site-packages/click/core.py", line 956 in invoke
  File "site-packages/click/core.py", line 1137 in invoke
  File "site-packages/click/core.py", line 717 in main
  File "site-packages/click/core.py", line 764 in __call__
  File "idesklinux/cli.py", line 69 in run
  File "insync.py", line 76 in <module>
Segmentation fault (core dumped)

I don’t know if this is relevant but here is the output of lspci (I do NOT have a NVIDIA card):

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 05)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 05)
00:02.0 Display controller: Intel Corporation HD Graphics 630 (rev 04)
00:14.0 USB controller: Intel Corporation 200 Series/Z370 Chipset Family USB 3.0 xHCI Controller
00:14.2 Signal processing controller: Intel Corporation 200 Series PCH Thermal Subsystem
00:15.0 Signal processing controller: Intel Corporation 200 Series PCH Serial IO I2C Controller #0
00:16.0 Communication controller: Intel Corporation 200 Series PCH CSME HECI #1
00:16.3 Serial controller: Intel Corporation Device a2bd
00:17.0 SATA controller: Intel Corporation 200 Series PCH SATA controller [AHCI mode]
00:1b.0 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #17 (rev f0)
00:1c.0 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #4 (rev f0)
00:1d.0 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation 200 Series PCH LPC Controller (Q270)
00:1f.2 Memory controller: Intel Corporation 200 Series/Z370 Chipset Family Power Management Controller
00:1f.3 Audio device: Intel Corporation 200 Series PCH HD Audio
00:1f.4 SMBus: Intel Corporation 200 Series/Z370 Chipset Family SMBus Controller
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (5) I219-LM
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde PRO / Venus LE / Tropo PRO-L [Radeon HD 8830M / R7 250 / R7 M465X] (rev 87)
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Oland/Hainan/Cape Verde/Pitcairn HDMI Audio [Radeon HD 7000 Series]
02:00.0 Non-Volatile memory controller: SK hynix Device 1527
03:00.0 PCI bridge: Texas Instruments XIO2001 PCI Express-to-PCI Bridge

traktor · September 26, 2019, 7:04am

got the same issue - not sure if can be trusted anymore

switched to https://aur.archlinux.org/packages/overgrive/ ( for the moment on trial version 15 days , considering buing license )

John · September 26, 2019, 9:19am

I’m having the exact same issue, reinstalled numerous times to no avail.

traktor · September 26, 2019, 10:10am

I think it fair to say that archlinux is not officialy supported but yes the old version worked OK

deepthought64 · September 26, 2019, 1:07pm

Same issue here!

Arch Linux 5.3.1-arch1-1-ARCH
Insync 3.0.19-1

Would love to see a solution soon. Need to sync my files for my business.

traktor · September 26, 2019, 1:40pm

funny thing there was a version 3.0.20 announced yesterday and available for download - on the download page there is a 3.19 offered at the moment - seems like its chaos

guys running on Arch , try overgrive - ist for 5 bucks and seems to be working - at least my trial version - if there will be no working release will 12 days ( mine overgrive trial will expire ) I think Ill buy it and forget abou insync

deepthought64 · September 26, 2019, 1:28pm

@traktor yeah, already installed overgrive… still syncing. let’s see how it works.

It’s just a pity, before the version 3 insync was working fine for me. And since i paid for it I’d prefer it working.

traktor · September 26, 2019, 1:47pm

it is, and it was working great from me too just another fact that insync package for arch has ~ 80MB and overgrive ~ 150KB makes me wonder ( ok onedrive )

the issue now is is that after reading the forum Im slowly loosing my trust in to the product ( might it damage my datat ? when guys will somehow get it working ) especially with lack of communication for paid product ( guess it should be withdrawn v3 as clearly its not production ready )

deepthought64 · September 26, 2019, 1:56pm

yes, i have the same doubts. i started worrying when it re-synced all the files (which changed fonts on my google-docs documents for example) and now i have no clue if i can trust the consistency of my data.

what i don’t like with overgrive is that it looks like i am unable to select what i want it to sync on a fine-grained level - just select a folder in my drive (but no subfolders)

lets give it a while and see if insync is able to fix the mess with v3 and then i consider it again

Felipe_Ignacio_Manci · September 26, 2019, 2:46pm

I have the same problem with Arch Linux, insync just don’t work

netmarkjp · September 27, 2019, 1:37am

I got same troube but I succeed to start insync with workaround below.

cd /usr/lib/insync
sudo ln -s -f /usr/lib/libfontconfig.so.1.12.0 libfontconfig.so.1
sudo ln -s -f /usr/lib/libfreetype.so.6.17.1 libfreetype.so.6

My versions:

5.3.1-arch1-1-ARCH
insync 3.0.19-1

Francois_Rigaut · September 27, 2019, 3:20am

Thanks netmarkjp, this solves it for me.

Mateus_Auler · September 27, 2019, 6:04am

Works for me too.

Thanks!

John · September 27, 2019, 6:36am

This fixes it for me as well, thanks!

Gustavo_Pereira · September 27, 2019, 7:49pm

netmarkjp’s fix doesn’t work for me.

insync 3.0.19-1
5.3.1-arch1-1-ARCH

Air_Dedman · September 28, 2019, 5:19am

Thanks, it worked solved that major headache.

Pia · October 10, 2019, 6:27pm

I updated to insync-3.0.22.40446-1, and problem was fixed

Jose_Angel_Madrid · March 19, 2020, 7:37am

I’m stuck in this situation for a month or so. No update has solved it.

mia · March 20, 2020, 2:09am

Hi @Jose_Angel_Madrid,

Could you send the output of insync start --no-daemon and send it to support@insynchq.com with the link to this post?