Can't login - "Error: coercing to Unicode: need string or buffer, NoneType found"



I have just downloaded and installed Insync on OSX 10.10.5 with chrome Version 47.0.2526.111 (64-bit)
but when I try to login, after I give access to InSync via google drive, I get the error “Error: coercing to Unicode: need string or buffer, NoneType found”.


Will be tagging our engineer @jimperio and he will get back to you.


@neilthomson Could you send your Insync logs to Thank you.


Have the same issue OS X Version 10.11.13


A coworker of mine is seeing this same issue. Was a fix posted?

  • Jason


Was this issue ever solved?


I’m getting this too. Mac OS X 10.11.4.


Same issue. Are we any closer to a resolution? I can’t use the product at all.


Same issue on OS X 10.11.4.

I’cant add a new Google Account to Insync. I’ve purchase a new licence right now and i’cant use it. Please fix that.

Thank you.


Same error here. On OS X El Capitan 10.11.4.


The same error, I’ve tried 1) alternative login 2) safari as default browser 3) both and the behaviour is the same in all cases. Insync version is 1.3.6.


Also having the same issue here, is there a fix?