Certain files not syncing


#1

Hello -

I use insync to sync my main computer to my laptop for music production. My main computer insync’s to a google drive folder, which then uploads to the drive, and is downloaded onto my laptop.

99% of my files are syncing, but there are certain folders which are not sync’ing. Coincidentally it’s always a folder called ‘stems’ which I use as a name for many subfolders holding my stems for different projects.

When I right-click some of these files that won’t sync, they will not even show the Insync option. If i force sync, it will not send those files to the drive. It’s almost as if they don’t exist, but they are there, and I am using them. Nothing in my progress folder shows any movement. Restarting doesn’t work. I’m scared it may even delete files that I need, and to scrap it all together.

Any idea how to fix this?


#2

Hi there, can you send in your logs along with the link to this post to support@insynchq.com?
How to find the log files