Corrupt files on my Drive account

1

Hi there,

I wish to know if you had in the past people reporting issues with corrupt files, as in, files that are still readable but Google Docs does recognise any more unless you download them in.

Please have a look
https://drive.google.com/file/d/0B1rwadXoy_PIMm4zamdQVzdPZ1E/view?usp=sharing
https://drive.google.com/file/d/0B1rwadXoy_PIUU41MG1oREhySWs/view?usp=sharing

2

Hi @Renaud_Kobrynski can you kindly let us know your OS so I can have an engineer investigate? :smile:

3

Hi there, my OS is Win7. Can you please get the engineer to respond via email, I am really worried about my research files. I have purchased a full Insync license. Thanks.

4

Hi @Renaud_Kobrynski can you kindly send in your logs along with the link to this post to support@insynchq.com? :smile: