Debian Strech forbidden 403 install

#1

Hi,

When I want instal insyc

Aptitude update
Erreur http://apt.insynchq.com/debian strech Release
403 Forbidden
E: The repository ‘http://apt.insynchq.com/debian strech Release’ does not have a Release file.

If I try with “Jessie”, install is possible, but the app fail before finish install

What can I do ?

Regards

#2

Tagging our engineer @jimperio and he will get back to you :slight_smile:

#3

Hi,

There is One Week and nothing change. I wànt to be refund

#4

So sorry for the delay on this, we’re still currently looking into this. Can you send in your email and your receipt number or Paypal transaction ID via support@insynchq.com and I can process your refund immediately.