Doesn't work on Ubuntu 17.10


#3

I have installed Ubuntu 17.10 daily build and Insync 1.3.17.36167 64bit Version


#4

My question is related to this thread. How is support of 17.10? When can we expect full support?
Ubuntu 17.10 is almost ready for release. What is the status of development/ testing @ insync?


#5

Ubuntu 17.10 support is urgent.
Insync not working with 17.10


#6

Using the 32bit on Ubuntu 17.10 beta and it will not allow the PPA to be used yet for artful. With just a few weeks from release, any news when it will begin to be supported on 17.10?


Insync crash on startup on Ubuntu 17.04
#7

Tagging our engineer @jimperio and he will get back to you.


#8

Same problem under Debian Sretch


IMPORTANT: Insync 1.4.4 release addresses stuck syncing and selective sync issues
#9

Currently checking this out, and will update this thread with any findings and possible fixes.


#10

We apologize for this issue – the installer download links for Ubuntu 17.04, 17.10, and Debian Stretch are outdated.

(Basically, just replace 1.3.17.36167 in the download links with 1.3.18.36169.)

For Ubuntu 17.04/17.10, you may either install/update via APT or get the updated installers at these links:

64-bit: https://d2t3ff60b2tol4.cloudfront.net/builds/insync_1.3.18.36169-zesty_amd64.deb
32-bit: https://d2t3ff60b2tol4.cloudfront.net/builds/insync_1.3.18.36169-zesty_i386.deb
64-bit headless: https://d2t3ff60b2tol4.cloudfront.net/builds/insync-headless_1.3.18.36169-zesty_amd64.deb
32-bit headless: https://d2t3ff60b2tol4.cloudfront.net/builds/insync-headless_1.3.18.36169-zesty_i386.deb

For Debian Stretch:
64-bit: https://d2t3ff60b2tol4.cloudfront.net/builds/insync_1.3.18.36169-stretch_amd64.deb
32-bit: https://d2t3ff60b2tol4.cloudfront.net/builds/insync_1.3.18.36169-stretch_i386.deb
64-bit headless: https://d2t3ff60b2tol4.cloudfront.net/builds/insync-headless_1.3.18.36169-stretch_amd64.deb
32-bit headless: https://d2t3ff60b2tol4.cloudfront.net/builds/insync-headless_1.3.18.36169-stretch_i386.deb

We’re sorry for the confusion and will be rolling out the fix to our download page shortly.


Insync crash on startup on Ubuntu 17.04
#11

Thanks!! your support is excellent!


#12

Now it’s the problem, that Insync is running, but there is no possibility to see the control panel of Insync!


#13

I wait for the apt-get links to be resolved.

Thanks


#15

okay, it works with sni-qt installed


#16

Still cannot use the repository and I get the follwing error when running sudo apt-get update

http://apt.insynchq.com/ubuntu Artful InRelease
403 Forbidden

I have the the following configured in my software updates
deb http://apt.insynchq.com/[DISTRIBUTION] ubuntu artful non-free contrib

Just to confirm, Insync is loaded and running but it cannot access the repository for any future updates.


#17

Artful Aardvark was released, but the repo still isn’t there. The error in the last post is still there after almost a week. C’mon guys!


#18

D/L twice “insync_1.3.18.36169-zesty_amd64.deb” , then the one mentioned above “64-bit: https://d2t3ff60b2tol4.cloudfront.net/builds/insync_1.3.18.36169-zesty_amd64.deb37” which created on my system “insync_1.3.18.36169-zesty_amd64 (1).deb” IDENTICAL
First installation was OK, System Monitor shows “insync” running, but there is no interface… Been using insync for ages, on my two GOOGLE-Accs.,first time this crazy stunt !!!


#19

Solved? Installed “sni-qt_0.2.7+17.04.20170112-0ubuntu1_amd64.deb (45.7 KiB)” (from “https://launchpad.net/ubuntu/artful/amd64/sni-qt/0.2.7+17.04.20170112-0ubuntu1”) and RuNS!’
SOLVED !


#20

You guys seem to really struggle with PR and customer support :confused:


#21

I was thinking in pay the USD 30, but after the problem shows up and the support didn’t answer nothing after almost 18 days, I don’t think it’s a good idea…


#22

@Erick_Bezerra
I’m using insync for the past 4 (or 5?) years, and am very satisfied. Usually they replied within few hours. The app is great!


#23

While the artful repository is not available, it’s still possible to install from the zesty repository:

  1. Add the GPG key:

sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys ACCAF35C

  1. Add the zesty repository

echo “deb http://apt.insynchq.com/ubuntu zesty non-free contrib” | sudo tee /etc/apt/sources.list.d/insync.list

  1. Update and install

sudo apt update
sudo apt install insync

PS: I’ve always had irreprehensible feedback from insync support: they’ve always been swift and helpful with all problems I had in the past

EDIT: I was hasty: zesty insync does install on artful, and it appears to be running OK, but in my case it failed to sync correctly all my folders. I had changed some folder names on my laptop and the changes weren’t synced to Google Drive. So I will uninstall and wait for the artful repository :frowning: