Empty duplicate folders


#1

I was using Insync on a symlink folder. It synced everything to Google Drive. But when I used a different sync tool to sync that folder to another HDD it showed to new, empty folders somewhere inside of my folder. They had the names of already existing folders, but with " (2)" at the end of their name. I don’t know, what caused the issue and whether it is related to the symlink or not (just started to use Insync). Hope this can get fixed.


#2

Will be tagging our engineer @lpugoy in this and he will get back to you :smile:


#3

@clel: Apologies for not replying sooner. Please send your logs to support@insynchq.com for investigation: How to find the log files.


#4

I will send the logs when I am on that computer again.


#5

Just sent them to you.