Hi @Adam_Gale I apologize for the inconvenience. Kindly send your logs (How to find the log files) and the link to this post to support@insynchq.com so we can further investigate this issue.
Thanks 
Hi @Adam_Gale I apologize for the inconvenience. Kindly send your logs (How to find the log files) and the link to this post to support@insynchq.com so we can further investigate this issue.
Thanks