Files and folders are immediatly deleted


#1

Hi,
since last Thursday 28th folders and files are lost immediatly. Some of them we´ve found in our drive trashfolders, but not all of them.
From our timemachine backup we´ve seen that it started to happen last thursday, as I mentioned.

I would like to send you the lock file, but can´t see any possibility to upload it.
Today insync startet to delete and copy about 1500 files, nowbody has started to do this.


#2

Hi @Andreas_Wenninger I apologize for this, can you send in your log files to support@insynchq.com so we can investigate? (I believe I replied to your emails as well), send it via a Google Drive link or Dropbox :smile:
How to find the log files