Folders I have not asked to sync keep trying to sync


#1

A folder I have not selected is being synced to my computer. When I Manage my folders through InSync, the folder is not checked. However, it appears inside my Finder window as though I had selected it to be synced. I tried right clicking in Finder to “Selectively Unsync” but that doesn’t work either.

Any ideas would be great as it seems to be constantly struggling trying to download. The progress area is constantly blinking letting me know it is trying to download this folder.


#2

@Kassandra_Zuanich I’m sorry for the inconvenience. We have to look and investigate this. Please send us your logs.db and out.txt file to support@insynchq.com. Also, please include the link of this post.

Thank you. :smile:


#3

Same issue is here. I’m running on latest Ubuntu


#4

@Artem_Lebedev: Please send your logs to support@insynchq.com as well: How to find the log files.