Hanging on "Setting up your Account"

Bugs and issues
1

Hello,
if i login into my account via insync debian client iam hanging on “Setting up your Account”. This is only with one of my Emails. If I use another one, it works.

I deleted the .config/Insync and my hole google drive.
But it doesnt work.

Greetings
Marco

EDIT: I tested it with different maschines and its only one e-mailadress

2

Is the other account a work account? If so, can you verify that the account is able to login to 3rd party clients?

Thanks.

3

The broken account is an Google Business account and it doesnt work in older versions anymore,too.
The working account is an normal Google Account.

The Problem is under the Windows Client too and my Account is able to login in all 3rd party clients.

4

Log:

Message:

{"message": "Unhandled error while doing %r.", "params": ["GDFilesUpdater(user_id=u'10*hide*5', work_id=-22, changestamp=-1.0, state={})"]}

Exception:

{"type": "GDInternalError", "value": "Internal Error", "module": "idesksyncer.gderrs"}

Stacktrace

[...]"trashed=false and sharedWithMe"}, "module": "idesksyncer.gdclient", "filename": "desksyncer/gdclient.py", "lineno": 705}, {"function": "request_resource", "abs_path": "idesksyncer/gdclient.py", "vars": {"uri_string": "https://www.googleapis.com/drive/v2/files?q=trashed%3Dfalse+and+sharedWithMe&prettyPrint=false&maxResults=512", "resource_or_content": null, "query_args": {"q": "'trashed=false and sharedWithMe'", "page_token": "None", "max_results": "512", "pretty_print": "False"}, "idempotent": true, "self": "<idesksyncer.gdclient.GDClient object at 0x4239450>", "method": "GET", "content": ["0", "[]", "None"], "headers": {}, "query_string": "q=trashed%3Dfalse+and+sharedWithMe&prettyPrint=false&maxResults=512", "path": "/files?q=trashed%3Dfalse+and+sharedWithMe&prettyPrint=false&maxResults=512", "is_upload": false, "path_args": ["'files'"]}, "module": "idesksyncer.gdclient", "filename": "desksyncer/gdclient.py", "lineno": 676}, {"function": "__request", "abs_path": "idesksyncer/gdclient.py", "vars": {"is_ok": false, "body": "{\"error\":{\"errors\":[{\"domain\":\"global\",\"reason\":\"internalError\",\"message\":\"Internal Error\"}],\"code\":500,\"message\":\"Internal Error\"}}", "redirects": 0, "uri_string": "https://www.googleapis.com/drive/v2/files?q=trashed%3Dfalse+and+sharedWithMe&prettyPrint=false&maxResults=512", "pre_read": true, "server_time": 1428065077.0, "self": "<idesksyncer.gdclient.GDClient object at 0x4239450>", "content": ["0", "[]", "None"], "server_date": "Fri, 03 Apr 2015 12:44:37 GMT", "method": "GET", "status": 500, "response_headers": {"alternate-protocol": "'443:quic,p=0.5'", "x-xss-protection": "'1; mode=block'", "x-content-type-options": "'nosniff'", "content-encoding": "'gzip'", "transfer-encoding": "'chunked'", "expires": "'Fri, 03 Apr 2015 12:44:37 GMT'", "vary": "'Origin, X-Origin'", "server": "'GSE'", "cache-control": "'private, max-age=0'", "date": "'Fri, 03 Apr 2015 12:44:37 GMT'", "x-frame-options": "'SAMEORIGIN'", "content-type": "'application/json; charset=UTF-8'"}, "content_parts": ["''"], "token_refreshed": false, "content_str": "", "response": "<idesknet.clienthttpconnection.GzippedHTTPResponse instance at 0x7fe404980ab8>", "err": "GDInternalError(u'Internal Error',)", "access_token": "ya29.*hide*", "idempotent": true, "headers": {"Content-Length": "0", "Authorization": "u'Bearer ya29.*hide*'", "User-Agent": "'Insync for Desktop (gzip)'"}, "server_errors": 0, "timeout": 40.0}, "module": "idesksyncer.gdclient", "filename": "desksyncer/gdclient.py", "lineno": 596}]}
5

No ideas? I dont know why the log shows an HTTP 500 Errorcode.

6

Please send entire log to support@insynchq.com and will get back to you.

cc @dipesh @lpugoy

7

@Clash_of_Nations_Min Please try adding an account through insync add_account. Run insync add_account -h for help on the command.