I have lost everything!


#1

I have lost all my data on my Google Drive and also my hard drive when using InSync!!
This is over 750 GB I have uploaded to Google Drive and also on my external hard drive which I had setup.

A lot of these photos are of deceased family members and I thought I had two backup copies (on the harddrive) and in the cloud. However, after speaking with the team at Google Drive they have told me it was bacuse of your software.

Please contact me ASAP !


#2

Hi @Nick_McMahon I apologize for the inconvenience. Can you kindly send in your logs (How to find the log files) along with the link to this post to support@insynchq.com and we will address this immediately.

Thank you.