Insyc quit unexpectedly

I have just downloaded Insync (15 day trial) and invoked it and got the error message as in the topic - I tried a few times. The error report, which I sent to Apple, is copied below. Note that I have OSX 10.11.6 (and can’t upgrade) and when I downloaded Google’s backup and sync app earlier, on invoking the app got a message that it will only work with OSX 10.12 onward. Note also that I’ve had to delete some of the report - at the end - because of its size.

Process: Insync [2363]
Path: /Applications/Insync.app/Contents/MacOS/Insync
Identifier: com.insynchq.insync
Version: 3.3.4.40916 (3.3.4.40916)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Insync [2363]
User ID: 501

Date/Time: 2020-12-18 15:05:34.790 +0000
OS Version: Mac OS X 10.11.6 (15G22010)
Report Version: 11
Anonymous UUID: 20B9F54E-6216-ED29-2A80-3E2E7BB8824C

Sleep/Wake UUID: 13627EBF-787A-4DA0-A5ED-DFD885018F5F

Time Awake Since Boot: 15000 seconds
Time Since Wake: 350 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Dyld Error Message:
Symbol not found: _getentropy
Referenced from: /Applications/Insync.app/Contents/Frameworks/Python.framework/Versions/3.7/Python (which was built for Mac OS X 10.13)
Expected in: /usr/lib/libSystem.B.dylib

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x00007fff629d7075 dyld_fatal_error + 1
1 dyld 0x00007fff629da094 dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 139
2 libdyld.dylib 0x00007fff8d75f262 dyld_stub_binder + 282
3 ??? 0x00000001012ff008 0 + 4314886152
4 org.python.python 0x00000001012351d3 _Py_HashRandomization_Init + 547
5 org.python.python 0x0000000101225804 _Py_InitializeCore_impl + 580
6 org.python.python 0x0000000101225e13 _Py_InitializeCore + 179
7 org.python.python 0x0000000101226b7f _Py_InitializeFromConfig + 47
8 org.python.python 0x0000000101226d7c Py_Initialize + 76
9 com.insynchq.insync 0x0000000100002a06 0x100000000 + 10758
10 com.insynchq.insync 0x0000000100000f4b main + 347
11 com.insynchq.insync 0x0000000100000dc4 start + 52

Thread 1:
0 libsystem_kernel.dylib 0x00007fff86a825e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dc48578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff8dc46341 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff86a82efa kevent_qos + 10
1 libdispatch.dylib 0x00007fff886a1165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff886a0dcd _dispatch_mgr_thread + 52

Thread 3:
0 libsystem_kernel.dylib 0x00007fff86a825e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dc48578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff8dc46341 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff86a825e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8dc48578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff8dc46341 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff62a10290 rbx: 0x0000000101010680 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x00007fff62a10400 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd2c0 rsp: 0x00007fff5fbfd2a8
r8: 0x00007fff629f904c r9: 0x0000000000000000 r10: 0x00007fff629fc462 r11: 0x00007fff62a10400
r12: 0x0000000000000018 r13: 0x0000000101384368 r14: 0x00007fff62a10400 r15: 0x0000000101384368
rip: 0x00007fff629d7075 rfl: 0x0000000000000246 cr2: 0x000000010762f000

Logical CPU: 0
Error Code: 0x02000170
Trap Number: 133

Binary Images:
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0x101100000 - 0x1012fefff +org.python.python (3.7.6, [c] 2001-2019 Python Software Foundation. - 3.7.6) /Applications/Insync.app/Contents/Frameworks/Python.framework/Versions/3.7/Python
0x7fff629d6000 - 0x7fff62a0da47 dyld (360.22) <6B9CD3BA-2D60-3629-A0CB-AB810F55E8DD> /usr/lib/dyld
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Hi! Insync supports Mac 10.12 and later versions on 3.3.2 onwards. However, we’ve made 3.3.1 available for you here: New Insync version: 3.3.1.

Dear Miamoran,

(Note that I tried replying to your email, in which I included an attachment, but your sending email doesn’t accept replies, and I don’t know how to attach things in this forum. I’ve just copied below the reply I tried to make.)

Thanks for attending to my problem but your solution doesn’t work.

Firstly, the link you provided sends me to the page I’ve attached as an image, which says it’s for Mac OSX 10.13 and later but mine is 10.11.6. Nevertheless, I downloaded the file and installed it, and on invoking it I again got the “Insync quit unexpectedly” error. On interrogating the version of Insync, it is version 3.3.4.40916 not the 3.3.1 you intended to supply.

Hi @jimalton,

Thank you for copying your reply here. Insync 3.3.4 does not support Mac 10.11.6 (El Capitan). As per checking, the link I provided above is for 3.3.1, which should work for 10.11.6. By my understanding, after you downloaded 3.3.1 it still quits unexpectedly?