Insync 3.5.4 does not start (Opensuse Tumbleweed)

#1

I’m on an updated Opensuse Tumbleweed, insync from this repo: http://yum.insync.io/opensuse-tumbleweed/rolling . When I start insync, an empty blank window opens, without any possibility to interact

$ insync start --no-daemon
/bin/sh: /usr/lib/insync/libreadline.so.8: no version information available (required by /bin/sh)
INFO     2021-10-26 22:45:58,250 [mainlogs:_log_run:139] Core(app_version=3.5.4.50130, platform=Linux-x86_64-opensuse-tumbleweed/20211024) initialized
INFO     2021-10-26 22:45:58,377 [main:start_core:49] core started
INFO     2021-10-26 22:45:58,378 [unix_socket_server:start:93] unix socket server thread start

What should I do?

#2

Our current version of Insync is not yet compatible with Ubuntu 21.10. We’re releasing a version for this by next week and I’ll keep you posted when this is out. :slight_smile:

Meanwhile, one of our users shared a temporary solution here which also has worked for Tumbleweed here.

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#3

Thanks Mara, will try this evening. In the future, could you please provide a Flatpak or AppImage installer? Otherwise it is almost impossible for insync to keep up-to-date with a rolling distro such as Tumbleweed.

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#4

Even with the temporary solution I get a blank window

$ export QTWEBENGINE_CHROMIUM_FLAGS="–no-sandbox"
$ insync start --debug 3 --no-daemon
/bin/sh: /usr/lib/insync/libreadline.so.8: no version information available (required by /bin/sh)
INFO     2021-10-28 10:58:17,481 [mainlogs:_log_run:139] Core(app_version=3.5.4.50130, platform=Linux-x86_64-opensuse-tumbleweed/20211024) initialized
DEBUG    2021-10-28 10:58:17,516 [workbase:__init__:207] INIT App()
DEBUG    2021-10-28 10:58:17,518 [workbase:__init__:207] INIT Shell()
DEBUG    2021-10-28 10:58:17,519 [workbase:__init__:207] INIT NoticeFeed()
DEBUG    2021-10-28 10:58:17,519 [workbase:__init__:207] INIT ProgressFeed()
DEBUG    2021-10-28 10:58:17,520 [workbase:__init__:207] INIT Telemetry()
DEBUG    2021-10-28 10:58:17,521 [workbase:__init__:207] INIT ActivityNotification()
DEBUG    2021-10-28 10:58:17,522 [workbase:__init__:207] INIT LicenseFeed()
DEBUG    2021-10-28 10:58:17,622 [workbase:__run:245] RUN App()
DEBUG    2021-10-28 10:58:17,624 [workbase:__run:245] RUN Shell()
DEBUG    2021-10-28 10:58:17,625 [workbase:__run:245] RUN NoticeFeed()
DEBUG    2021-10-28 10:58:17,626 [workbase:__run:245] RUN ProgressFeed()
DEBUG    2021-10-28 10:58:17,627 [workbase:__run:245] RUN Telemetry()
DEBUG    2021-10-28 10:58:17,628 [workbase:__run:245] RUN ActivityNotification()
DEBUG    2021-10-28 10:58:17,628 [workbase:__run:245] RUN LicenseFeed()
DEBUG    2021-10-28 10:58:17,630 [workbase:__init__:207] INIT RegisterMachineWork(machine_id='wgNpmKaWI_BFIU9XVyCCZEd7WNI=')
INFO     2021-10-28 10:58:17,638 [main:start_core:49] core started
INFO     2021-10-28 10:58:17,638 [unix_socket_server:start:93] unix socket server thread start
DEBUG    2021-10-28 10:58:17,640 [workbase:__run:245] RUN RegisterMachineWork(machine_id='wgNpmKaWI_BFIU9XVyCCZEd7WNI=')
#5

are there any other things to try out to make it work in opensuse tumbleweed?

#6

Hi @kusi :slight_smile: Could you please try updating your Insync packages and let me know if the issue persists?

#7

Hi @mia Just reinstalled everything: I use insync-3.5.4.50130-fc34 and insync-dolphin-3.4.2.40983-1 and the problem persists. Any other ideas?

#8

Let me check this out with our engineers :slight_smile: Does this also happen if you try using the Fedora 35 build instead?

#9

indeed, if I install the f35 package for my OpenSuse Tumbleweed installation, it seems to work. However the corresponding version for f35 is not available in your repo http://yum.insync.io/opensuse-tumbleweed/rolling. So, if I have the choice to use an OpenSuse Tumbleweed repo or a Fedora package for my OpenSuse Tumbleweed installation, I obviously choose the OpenSuse Repo. Could you please update http://yum.insync.io/opensuse-tumbleweed/rolling? thanks! (or even better, provide a package on flathub.org)

#10

Hi @kusi

Thanks for letting us know! We’ve updated our OpenSuse Tumbleweed repo to correctly serve the Fedora 35 build.

Updating from there should now install the Fedora 35 build

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