Insync app crashes unexpectedly in Ubuntu 20.04 LTS

Bugs and issues Linux
#1

Hi,
I have a BIG folder to be synced. Insync is not managing to do so.
I attach the terminal output.
Any help is welcomed, I would really like to keep using it.
Bets,
Lucas.

TERMINAL OUTPUT:

lucas@lucas-XPS-13-9380:~$ insync start --no-daemon
QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
WARNING:root:While reading /usr/share/applications/defaults.list
Traceback (most recent call last):
File “idesklinux/application_manager.py”, line 53, in __index_default_apps
File “configparser.py”, line 696, in read
File “configparser.py”, line 1091, in _read
configparser.DuplicateOptionError: While reading from ‘/usr/share/applications/defaults.list’ [line 265]: option ‘application/xhtml+xml’ in section ‘Default Applications’ already exists
WARNING:root:While reading /usr/share/applications/defaults.list
Traceback (most recent call last):
File “idesklinux/application_manager.py”, line 70, in __index_apps_for_mimetypes
File “configparser.py”, line 696, in read
File “configparser.py”, line 1091, in _read
configparser.DuplicateOptionError: While reading from ‘/usr/share/applications/defaults.list’ [line 265]: option ‘application/xhtml+xml’ in section ‘Default Applications’ already exists
libpng warning: iCCP: known incorrect sRGB profile
INFO 2020-12-07 08:58:26,429 [mainlogs:_log_run:139] Core(app_version=3.3.3.40905, platform=Linux-x86_64-ubuntu/20.04) initialized
WARNING 2020-12-07 08:58:26,435 [base_events:_run_once:1771] Executing <Task pending coro=<init() running at ideskcore/core.py:146> wait_for=<Task pending coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:169> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:303, <TaskWakeupMethWrapper object at 0x7f6f38830648>()] created at ideskcore/mainsettings.py:147> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:303, _chain_future.._call_set_state() at asyncio/futures.py:355] created at asyncio/events.py:88> took 0.116 seconds
INFO 2020-12-07 08:58:27,958 [fswatcher:_start:57] LinuxFSWatcher._start
INFO 2020-12-07 08:58:27,959 [inotify_manager:_pull_loop:312] Inotify loop enter
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
INFO 2020-12-07 08:58:28,106 [main:start_core:49] core started
INFO 2020-12-07 08:58:28,107 [fswatcher:watch:77] watch origin: /home/lucas/GDrive
INFO 2020-12-07 08:58:28,109 [unix_socket_server:start:57] unix socket server thread start
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile
js: ResizeObserver loop limit exceeded
Trace/breakpoint trap (core dumped)

#2

Hello! It would be really helpful if you could attach the logs.db and out.txt files from ~/.config/Insync and send it to support@insynchq.com. Please include a link to this post as well.

Did you sync it by Cloud Selective Sync (Drive to computer) or did you try uploading this so that it gets synced from computer to Drive?

#3

Hi,
thanks for the reply.
I am trying to do both. I defined a local folder for GDrive and I am selectively syncing some of my Drive content there. Additionally I added folders to that local drive and want insync to upload them in Drive.
I will proceed as requested and eventually (hopefully!) post something on the solution here!
Best,
Lucas.

1 Like
#4

Seems like this error below happens when uploading a folder that has a lot of subfolders and files to GDrive. I was developing a test Android app and InSync (3.3.4.40916) couldn’t handle uploading this folder structure. I used GDrive’s Web Interface to upload it, then InSync downloaded it fine.

Error: js: ResizeObserver loop limit exceeded

I’ve run into this with some other folders, like a folder structure where I store Invoices sent to Clients. Folder structure is like:

/Google Drive/Documents/Invoices/Company Name/Year/Invoice File.pdf

The logs just repeat the same message over and over while it’s stuck:

js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded
js: ResizeObserver loop limit exceeded

#5

Hi @Chris_Boyle,

Could you send the logs.db and out.txt files to support@insynchq.com with the link to this post? Seems like this could be related to a known issue where Insync stalls when a huge subtree is added and another one about rate limit errors (currently confirming this).

#6

I’ve sent in the requested logs, I hope they help!

1 Like