Insync can not find server


#1

hi there,

i recently bought the app. and it started out great. once i added files it started giving me a notification that it could not find my server. i did some research and i think it has to do with my permission.
we use to have a mac mini server and recently upgraded to a new mac mini server. the files were copied on to the new server (clean install).

what should i do so that insync can read the files and upload them?


#2

I will tag our engineer @jimperio and he will get back to you :smile:


#3

@Cloud_Server Could you send your logs (How to find the log files) to support@insynchq.com so we can investigate and assist you further? Thank you!