inSync File Size Limits?

inSync has performed wonderfully during my trial, but with a few major caveats. First, my set up is unusual. I am synching a NAS drive attached through SMB on OSX El Capitan. The problem comes with large files and ignore masks. When inSync encountered a 4GiB file it paused for a day on ‘processing’ (and the program became sluggish to respond). I don’t blame it for that; uploading massive files is hard. What I don’t like is I added the file to the ignore list, resumed sync and it still hit the file: Progress only resumed once i removed the file from the NAS.

Is there a known limit to the file sizes? And can inSync simply bypass those files with “errors” so that progress can continue?

Hi @borland502 we do not have limitations to file size, I will tag our engineer @jimperio and he will get back to you :smile:

@borland502 I see, we’ll take a look. In some cases it’s possible that processing for a previously unignored file can still resume. If you add it now, it should be properly ignored and should not interfere with normal processing.

Thank you. So far I only have encountered the issue with 4GiB+ files. I haven’t conducted a scientific experiment, but a 1GiB file uploaded with a “processing” delay of an hour or so before uploading began. To me, the main issue is one of information and slow down. The processing stage gives me no feedback and while processing large files (at least with my conditions MBP -> NAS -> MBP -> Google Drive), the application responsiveness slows to a click and wait for a minute or 2. The slow down happens with any file processing time. The computer is unaffected, and no beachballs are seen.

Anyway, I do appreciate the product itself.

@jaduenas, @jimperio,
I understand from this thread that there are no file size limits imposed by Insync. However, I am receiving the following message for a 5.2 GB file that will not download. This is what I see when I run the command insync-portable get_errors:

Can’t process *************.m4v - File too large

Please advise

Today, I got the same error message after updating an existing spreadsheet, created with LibreOffice Calc but saved in xlsx format. The file is only 43.2kB. How can such a file be too large?

Anyway,

  1. moving the file to a non-InSync location
  2. re-opening the file with Calc, and
  3. saving the file to the original InSync-location
    “fixed” the problem.

Hope that helps a bit.