Insync GUI does not start on Linux

Olivier_Pierre_Friar · September 9, 2024, 11:32am

The insync GUI does not start on Linux (Ubuntu 22.04 Linux opti9010 6.8.0-40-generic #40~22.04.3-Ubuntu)
the “insync status” command gives the following output:

insync status
Traceback (most recent call last):
File “insynclinux/gui/insync.py”, line 19, in
File “click/core.py”, line 1157, in call
File “click/core.py”, line 1078, in main
File “click/core.py”, line 1688, in invoke
File “click/core.py”, line 1434, in invoke
File “click/core.py”, line 783, in invoke
File “insynclinux/gui/cli.py”, line 74, in wrapper
TypeError: ‘NoneType’ object is not iterable
[1023423] Failed to execute script ‘insync’ due to unhandled exception!

mia · September 10, 2024, 9:27am

Could you please run these 2 commands and share the output here:

lsb_release -a
apt-cache policy insync

Thank you!

Olivier_Pierre_Friar · September 10, 2024, 4:02pm

Sure,
here the results:

Distributor ID:	Ubuntu
Description:	Ubuntu 22.04.4 LTS
Release:	22.04
Codename:	jammy

insync:
Installed: 3.9.4.60020-jammy
Candidate: 3.9.4.60020-jammy
Version table:
*** 3.9.4.60020-jammy 500
500 http://apt.insync.io/ubuntu jammy/non-free amd64 Packages
100 /var/lib/dpkg/status

mia · September 11, 2024, 12:57pm

Thank you! One more thing – could you run insync start --no-daemon and send the output here as well?

Olivier_Pierre_Friar · September 11, 2024, 2:13pm

Hi Mia,

here the results:

olivier@opti9010:~$ insync start --no-daemon
olivier@opti9010:~$
olivier@opti9010:~$
olivier@opti9010:~$
olivier@opti9010:~$ insync status
Traceback (most recent call last):
File “insynclinux/gui/insync.py”, line 19, in
File “click/core.py”, line 1157, in call
File “click/core.py”, line 1078, in main
File “click/core.py”, line 1688, in invoke
File “click/core.py”, line 1434, in invoke
File “click/core.py”, line 783, in invoke
File “insynclinux/gui/cli.py”, line 74, in wrapper
TypeError: ‘NoneType’ object is not iterable
[1348291] Failed to execute script ‘insync’ due to unhandled exception!
olivier@opti9010:~$
olivier@opti9010:~$
olivier@opti9010:~$
olivier@opti9010:~$ ps auxwg | grep insync
olivier 1244942 25.5 46.6 20064092 15312724 ? Sl set10 340:19 /usr/lib/insync/insync start
olivier 1247627 0.0 0.0 249508 11776 ? S set10 0:00 /usr/lib/insync/PySide2/Qt/libexec/QtWebEngineProcess --type=zygote --no-zygote-sandbox --disable-seccomp-filter-sandbox --no-sandbox --application-name=Insync --webengine-schemes=qrc:sLV --lang=en-US
olivier 1247628 0.0 0.0 249504 11904 ? S set10 0:00 /usr/lib/insync/PySide2/Qt/libexec/QtWebEngineProcess --type=zygote --disable-seccomp-filter-sandbox --no-sandbox --application-name=Insync --webengine-schemes=qrc:sLV --lang=en-US
olivier 1247642 0.0 0.0 842496 15616 ? Sl set10 0:00 /usr/lib/insync/PySide2/Qt/libexec/QtWebEngineProcess --type=utility --enable-features=AllowContentInitiatedDataUrlNavigations,TracingServiceInProcess --disable-features=BackgroundFetch,ConsolidatedMovementXY,DnsOverHttpsUpgrade,FontSrcLocalMatching,FormControlsRefresh,MojoVideoCapture,PictureInPicture,SmsReceiver,UseSkiaRenderer,WebPayments,WebUSB --lang=en-US --service-sandbox-type=network --no-sandbox --use-gl=disabled --application-name=Insync --webengine-schemes=qrc:sLV --shared-files
olivier 1247652 0.3 0.3 5761440 99404 ? Sl set10 4:07 /usr/lib/insync/PySide2/Qt/libexec/QtWebEngineProcess --type=renderer --disable-seccomp-filter-sandbox --no-sandbox --disable-speech-api --enable-threaded-compositing --enable-features=AllowContentInitiatedDataUrlNavigations,TracingServiceInProcess --disable-features=BackgroundFetch,ConsolidatedMovementXY,DnsOverHttpsUpgrade,FontSrcLocalMatching,FormControlsRefresh,MojoVideoCapture,PictureInPicture,SmsReceiver,UseSkiaRenderer,WebPayments,WebUSB --disable-gpu-compositing --lang=en-US --webengine-schemes=qrc:sLV --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=3 --shared-files
olivier 1348306 0.0 0.0 9216 2432 pts/2 S+ 16:10 0:00 grep --color=auto insync
olivier@opti9010:~$

mia · September 12, 2024, 4:54am

Thank you @Olivier_Pierre_Friar. I have forwarded this to our engineer for further investigation, and I’ll update you here as soon as I have more info.

insynchq.yih32 · September 15, 2024, 11:09am

I have the exact same issue on Pop!_OS 22.04 LTS, same insync version.

mia · September 16, 2024, 4:52pm

@insynchq.yih32 Hi! Could you also please share the output of these 3 commands:

lsb_release -a
apt-cache policy insync
insync start --no-daemon

Thank you!

Olivier_Pierre_Friar · September 20, 2024, 8:15am

Hi,
any news?
Thanks

mia · September 23, 2024, 7:26am

Apologies! Please let me check with our engineers and I’ll update you accordingly. Thank you for your patience, @Olivier_Pierre_Friar!

insynchq.yih32 · September 24, 2024, 3:40pm

fry@pop-os:~$ lsb_release -a
No LSB modules are available.
Distributor ID:	Pop
Description:	Pop!_OS 22.04 LTS
Release:	22.04
Codename:	jammy
fry@pop-os:~$  apt-cache policy insync
insync:
  Installed: 3.9.4.60020-xenial
  Candidate: 3.9.4.60020-xenial
  Version table:
 *** 3.9.4.60020-xenial 500
        500 http://apt.insync.io/ubuntu xenial/non-free amd64 Packages
        100 /var/lib/dpkg/status
fry@pop-os:~$  insync start --no-daemon
/usr/lib/x86_64-linux-gnu/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgvfsdbus.so

(insync:14362): Gtk-WARNING **: Theme parsing error: gtk-dark.css:21:21: '-gtk-outline-radius' is not a valid property name

...truncated other theme parsing errors...

(insync:14362): Gtk-WARNING **: Theme parsing error: gtk-dark.css:9795:14: 'min-height' is not a valid property name

(insync:14362): Gtk-WARNING **: Theme parsing error: gtk-dark.css:9799:20: '-gtk-icon-shadow' is not a valid property name
MESA-LOADER: failed to open iris: /usr/lib/dri/iris_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
failed to load driver: iris
MESA-LOADER: failed to open iris: /usr/lib/dri/iris_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
failed to load driver: iris
MESA-LOADER: failed to open swrast: /usr/lib/dri/swrast_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
WARNING:root:While reading /usr/share/applications/defaults.list
Traceback (most recent call last):
  File "idesklinux/application_manager.py", line 53, in __index_default_apps
  File "configparser.py", line 697, in read
  File "configparser.py", line 1096, in _read
configparser.DuplicateOptionError: While reading from '/usr/share/applications/defaults.list' [line 280]: option 'application/xhtml+xml' in section 'Default Applications' already exists
WARNING:root:While reading /usr/share/applications/defaults.list
Traceback (most recent call last):
  File "idesklinux/application_manager.py", line 70, in __index_apps_for_mimetypes
  File "configparser.py", line 697, in read
  File "configparser.py", line 1096, in _read
configparser.DuplicateOptionError: While reading from '/usr/share/applications/defaults.list' [line 280]: option 'application/xhtml+xml' in section 'Default Applications' already exists
INFO     2024-09-24 17:36:27,217 [mainlogs:_log_run:130] Core(app_version=3.9.4.60020, platform=Linux-x86_64-pop/22.04) initialized
WARNING  2024-09-24 17:36:27,227 [base_events:_run_once:1900] Executing <Task pending name='Task-9' coro=<init() running at ideskcore/core.py:28> wait_for=<Task pending name='Task-10' coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:186> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, <TaskWakeupMethWrapper object at 0x73e5b44591c0>()] created at ideskcore/mainsettings.py:160> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, _chain_future.<locals>._call_set_state() at asyncio/futures.py:391] created at asyncio/events.py:80> took 0.159 seconds
INFO     2024-09-24 17:36:27,258 [mainsettings:_load_settings:236] Loaded settings, machine fingerprint = 5gBWgiE70ruYlO1wCwIf8sfCidU5lIPNPDdvGb53bZ0=
INFO     2024-09-24 17:36:27,377 [inotify_manager:__init__:132] INotifyManager FS_ENCODING: utf-8
INFO     2024-09-24 17:36:27,378 [fswatcher:_start:57] LinuxFSWatcher._start
INFO     2024-09-24 17:36:27,378 [inotify_manager:_pull_loop:315] Inotify loop enter
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
QGLXContext: Failed to create dummy context
Fontconfig warning: line 5: unknown element "its:rules"
Fontconfig warning: line 6: unknown element "its:translateRule"
Fontconfig error: line 6: invalid attribute 'translate'
Fontconfig error: line 6: invalid attribute 'selector'
Fontconfig error: line 7: invalid attribute 'xmlns:its'
Fontconfig error: line 7: invalid attribute 'version'
Fontconfig warning: line 9: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/11-lcdfilter-default.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/65-fonts-persian.conf", line 34: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 36: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 36: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/69-unifont.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/69-unifont.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/70-no-bitmaps.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/80-delicious.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/80-delicious.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/90-synthetic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/90-synthetic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 6: invalid attribute 'version'
Fontconfig error: Cannot load default config file
Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
Fatal Python error: Aborted

Thread 0x000073e547e00640 (most recent call first):
  File "ideskheadless/fswatcher.py", line 54 in _poll_devices
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Thread 0x000073e54d000640 (most recent call first):
  File "threading.py", line 312 in wait
  File "queue.py", line 171 in get
  File "ideskheadless/fswatcher.py", line 195 in sync
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Thread 0x000073e54da00640 (most recent call first):
  File "ideskheadless/inotify_manager.py", line 326 in _pull_loop
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Thread 0x000073e54e400640 (most recent call first):
  File "concurrent/futures/thread.py", line 81 in _worker
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Thread 0x000073e54ee00640 (most recent call first):
  File "concurrent/futures/thread.py", line 81 in _worker
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Thread 0x000073e54f800640 (most recent call first):
  File "ideskcore/mainlogs.py", line 218 in _prune_logs
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Thread 0x000073e561800640 (most recent call first):
  File "idesklinux/app.py", line 45 in _catch_mount_unmount_events
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Thread 0x000073e562200640 (most recent call first):
  File "idesknet/httpclient.py", line 268 in __multi_perform
  File "asyncio/events.py", line 80 in _run
  File "asyncio/base_events.py", line 1905 in _run_once
  File "asyncio/base_events.py", line 601 in run_forever
  File "ideskasync/coreloop.py", line 273 in run_loop
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Thread 0x000073e562c00640 (most recent call first):
  File "threading.py", line 312 in wait
  File "concurrent/futures/_base.py", line 441 in result
  File "idesklinux/app.py", line 61 in start_core
  File "threading.py", line 917 in run
  File "threading.py", line 980 in _bootstrap_inner
  File "threading.py", line 937 in _bootstrap

Current thread 0x000073e5bb259000 (most recent call first):
  File "idesklinux/htmlui_impl.py", line 92 in show
  File "idesklinux/qtutil.py", line 55 in wrapper
  File "ideskui/htmlui.py", line 73 in show
  File "ideskcore/insync_core.py", line 108 in show_app_dialog
  File "idesklinux/platui_impl.py", line 63 in do_action
  File "ideskui/statusmenu.py", line 9 in do_action
  File "idesklinux/statusmenu_impl.py", line 102 in <lambda>
  File "idesklinux/app.py", line 105 in start
  File "idesklinux/app.py", line 110 in run
  File "insynclinux/gui/cli.py", line 148 in start
  File "click/core.py", line 783 in invoke
  File "click/core.py", line 1434 in invoke
  File "click/core.py", line 1688 in invoke
  File "click/core.py", line 1078 in main
  File "click/core.py", line 1157 in __call__
  File "insynclinux/gui/insync.py", line 19 in <module>
Aborted (core dumped)
fry@pop-os:~$

mia · September 25, 2024, 8:25am

Please follow these steps:

Edit your /etc/apt/sources.list.d/insync.list file and replace xenial with jammy.
Afterwards, re-install insync by running this command:
sudo apt update && sudo apt remove insync && sudo apt install insync

Insync should work as expected. Let me know otherwise!

Olivier_Pierre_Friar · September 25, 2024, 10:38pm

Hi,
it was already jammy on my insync.list …

mia · September 26, 2024, 8:20am

Hi @Olivier_Pierre_Friar. I see! In that case, please install the jammy build from here since the installed build is still xenial.

Thank you!

serlopord · September 27, 2024, 9:29am

I have had the same issue on Pop!_OS 22.04 LTS and I “fixed” it with the solution proposed by @mia about replacing “xenial” for “jammy”, but I really hope they fixed it properly.
Thanks.

mia · September 30, 2024, 11:33am

Hi @serlopord! This usually happens when users update to a newer distro version. The Insync installer doesn’t follow the change in codename of the distro upon an OS update, which triggers the startup issues.

When Insync fails to start properly, users can first check the installed build vis-a-vis their distro version to ensure everything is aligned.

Olivier_Pierre_Friar · October 1, 2024, 2:04pm

Hi @mia,
the issue is now fixed.
It is syncing again! Consuming for now 16 Gb of RAM …
I hope it will decrease soon.
What is your advice for upgrading Ubuntu from 22.04 to 24.04 ?
Thanks

mia · October 2, 2024, 2:32am

Hi @Olivier_Pierre_Friar!

If it does not decrease within the next couple of days, let me know.

As for updating your OS from jammy (22.04) to noble (24.04):

After you’ve updated, I would suggest checking the steps here to make sure that Insync is using noble rather than jammy. Thank you!