Same problem. Downgrade fixed it for me too.
1 Like
We will update the relevant Forums posts with the fix once it’s been deployed. Thank you all for your patience!
Hey all, please give these builds a try and let us know if the crashing issue persists:
The Ubuntu version seems to work fine on debian Bullseye. The debian version crashed upon opening.
Thanks for the solution Mia.
1 Like
@Sam_Crawford I’ve taken note of the feedback re: Debian version. To make sure I have the correct info, can you specify the exact installer for the Debian version that crashed?
Hi Mia,
The installer I used was insync_3.7.8.50362-buster_amd64.deb. This is the installer that crashed.
1 Like
I just tried to install this version: insync_3.7.8.50362-buster_amd64.deb (my system is Debian Bullseye 11) … It seems to work 
P.S. I downloaded and installed it manually (it is not present in the repo yet)
1 Like
Version 3.7.6.50356-buster works OK.
Version 3.7.6.50360-buster installs, but crashes immediately after starting.
Version 3.7.6.50362-buster installs and runs using the settings from earlier installation, but crashes after i try to open the app window.
Using Linux Mint Debian Edition on Bullseye
I updated Version 3.7.6.50356-buster to Version 3.7.6.50362-buster to try it out.
Hi @Jeroen,
Could you send your logs.db and out.txt files to support@insynchq.com with the link to this Forums post? Please also include the output of insync start --no-daemon.
Thank you!
I’m glad to know it’s working for you! We’re investigating the inconsistencies since we have received mixed feedback-- we’ll make sure that the next version will be more stable across the board 
Hello! For Debian 11 (Bullseye) users who tried the v3.7.8, could you please download this again? https://www.insynchq.com/downloads
For reference, the previous release I posted provided a Buster build instead of Bullseye, and this might be a factor as to why some users have reported that it’s not working as expected. We truly apologize for overlooking this detail.
Let us know how it goes!
I am sorry Mia, I don’t know where to find these files.
The output of insync start --no-deamon is:
$ insync start --no-daemon
/usr/lib/x86_64-linux-gnu/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgvfsdbus.so
/usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so
/usr/lib/x86_64-linux-gnu/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgioremote-volume-monitor.so
/usr/lib/x86_64-linux-gnu/gio/modules/libgiognomeproxy.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiognomeproxy.so
/usr/lib/x86_64-linux-gnu/gio/modules/libgiolibproxy.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiolibproxy.so
libGL error: MESA-LOADER: failed to open nouveau: /usr/lib/dri/nouveau_dri.so: kan gedeeld objectbestand niet openen: Bestand of map bestaat niet (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri)
libGL error: failed to load driver: nouveau
libGL error: MESA-LOADER: failed to open nouveau: /usr/lib/dri/nouveau_dri.so: kan gedeeld objectbestand niet openen: Bestand of map bestaat niet (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri)
libGL error: failed to load driver: nouveau
libGL error: MESA-LOADER: failed to open swrast: /usr/lib/dri/swrast_dri.so: kan gedeeld objectbestand niet openen: Bestand of map bestaat niet (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri)
libGL error: failed to load driver: swrast
INFO 2022-06-15 08:36:52,452 [mainlogs:_log_run:139] Core(app_version=3.7.8.50362, platform=Linux-x86_64-linuxmint/5) initialized
WARNING 2022-06-15 08:36:52,463 [base_events:_run_once:1782] Executing <Task pending coro=<init() running at ideskcore/core.py:28> wait_for=<Task pending coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:186> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, <TaskWakeupMethWrapper object at 0x7fed88179bd0>()] created at ideskcore/mainsettings.py:160> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, _chain_future.._call_set_state() at asyncio/futures.py:358] created at asyncio/events.py:88> took 0.100 seconds
WARNING 2022-06-15 08:36:52,623 [base_events:_run_once:1782] Executing <Task finished coro=<SettingsMain._load_settings() done, defined at ideskcore/mainsettings.py:186> result=None created at ideskcore/mainsettings.py:160> took 0.160 seconds
INFO 2022-06-15 08:36:52,991 [inotify_manager:init:132] INotifyManager FS_ENCODING: utf-8
INFO 2022-06-15 08:36:52,991 [fswatcher:_start:57] LinuxFSWatcher._start
INFO 2022-06-15 08:36:52,992 [inotify_manager:_pull_loop:315] Inotify loop enter
INFO 2022-06-15 08:36:53,290 [fswatcher:watch:77] watch origin: /home/jeroenlmde/InsyncXXXXXXXXX/Google Drive - Shared with me
INFO 2022-06-15 08:36:53,296 [inotify_manager:init:132] INotifyManager FS_ENCODING: utf-8
INFO 2022-06-15 08:36:53,297 [fswatcher:_start:57] LinuxFSWatcher._start
INFO 2022-06-15 08:36:53,297 [inotify_manager:_pull_loop:315] Inotify loop enter
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
INFO 2022-06-15 08:36:53,385 [fswatcher:watch:77] watch origin: /home/jeroenlmde/XXXXXXX
INFO 2022-06-15 08:36:53,391 [app:start_core:65] core started
INFO 2022-06-15 08:36:53,392 [unix_socket_server:start:93] unix socket server thread start
INFO 2022-06-15 08:36:53,395 [fswatcher:watch:77] watch origin: /home/jeroenlmde/Gdrive/Gedeeld
INFO 2022-06-15 08:36:53,431 [fswatcher:watch:77] watch origin: /home/jeroenlmde/Gdrive
Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlagsQSurfaceFormat::FormatOption(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::NoProfile)
Fatal Python error: Aborted
Thread 0x00007fecdaff5700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecdbff7700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecdc7f8700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecdcff9700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecdeffd700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecdf7fe700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed89416700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecf8ff9700 (most recent call first):
File “threading.py”, line 296 in wait
File “concurrent/futures/_base.py”, line 430 in result
File “idesksync/shellwork.py”, line 154 in get_update
File “idesklinux/unix_socket_server.py”, line 188 in _handle_shell_updates
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed557fa700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecf97fa700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecf9ffb700 (most recent call first):
File “selectors.py”, line 415 in select
File “socketserver.py”, line 232 in serve_forever
File “idesklinux/unix_socket_server.py”, line 130 in __serve
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecfa7fc700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fecfaffd700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed31ffb700 (most recent call first):
File “ideskheadless/fswatcher.py”, line 54 in _poll_devices
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed327fc700 (most recent call first):
File “threading.py”, line 296 in wait
File “queue.py”, line 170 in get
File “ideskheadless/fswatcher.py”, line 195 in sync
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed32ffd700 (most recent call first):
File “ideskheadless/inotify_manager.py”, line 326 in _pull_loop
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed337fe700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed33fff700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed54ff9700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed55ffb700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed567fc700 (most recent call first):
File “ideskheadless/fswatcher.py”, line 54 in _poll_devices
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed56ffd700 (most recent call first):
File “threading.py”, line 296 in wait
File “queue.py”, line 170 in get
File “ideskheadless/fswatcher.py”, line 195 in sync
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed577fe700 (most recent call first):
File “ideskheadless/inotify_manager.py”, line 326 in _pull_loop
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed57fff700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed70ae4700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed712e5700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed71ae6700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed722e7700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed72efe700 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed736ff700 (most recent call first):
File “ideskcore/mainlogs.py”, line 219 in _prune_logs
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed7bfff700 (most recent call first):
File “idesklinux/app.py”, line 45 in _catch_mount_unmount_events
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Thread 0x00007fed88c15700 (most recent call first):
File “selectors.py”, line 468 in select
File “asyncio/base_events.py”, line 1750 in _run_once
File “asyncio/base_events.py”, line 541 in run_forever
File “ideskasync/coreloop.py”, line 273 in run_loop
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap
Current thread 0x00007feda15e8b80 (most recent call first):
File “idesklinux/htmlui_impl.py”, line 90 in show
File “idesklinux/qtutil.py”, line 55 in wrapper
File “ideskui/htmlui.py”, line 73 in show
File “ideskcore/insync_core.py”, line 104 in show_app_dialog
File “idesklinux/platui_impl.py”, line 63 in do_action
File “ideskui/statusmenu.py”, line 9 in do_action
File “idesklinux/statusmenu_impl.py”, line 102 in
File “idesklinux/app.py”, line 102 in start
File “idesklinux/app.py”, line 107 in run
File “insynclinux/gui/cli.py”, line 94 in start
File “click/core.py”, line 760 in invoke
File “click/core.py”, line 1404 in invoke
File “click/core.py”, line 1657 in invoke
File “click/core.py”, line 1055 in main
File “click/core.py”, line 1130 in call
File “insynclinux/gui/insync.py”, line 19 in
Afgebroken (geheugendump gemaakt)
New Version 3.7.6.50362-bullseye seems to work for me. I starts, and I can open the app window without crashing the app. Thanks for the support Mia!
Using Linux Mint Debian Edition 5 on Bullseye
1 Like
I had this issue, but I can see that version 3.7.6.50356-bullseye is working well again! Thank you.
1 Like
I just installed LinuxMint Debian Edition (Bullseye) and insync is acting up again. It installs, but then tries to downgrade to "buster) when doing a “sudo apt update && sudo apt upgrade”.
After uninstalling it and reinstalling it with “sudo apt install insync” it installs but says “buster” again. It seems to run but crashes when trying to open the app.
Follow up:
I installed a new user account for my wife and insync was crashing again when I tried to open it. It appeared for a second or two in the task bar then dissapoeared.
I reinstalled the Ubuntu “focal” deb as suggested earlier in this thread and things are working normally again.
I saw that insync for Debian bullseye Version 3.7.6.50362-bullseye installs fine, but makes a mistake in the definition for the repositories. Every sudo apt update gives an error.
The installation of insync makes in Linux mint Debian edition a repository definition for Mint, Elsie, while it should make repositories for Debian, bullseye. Since that is the name of the repositories of insynchq for this version of insync.
You can easily correct that by hand though, by changing the word “mint” in “debian” and “elsie” in “bullseye”.
If the repository is right, it should work. At least it does on my system running Linux mint Debian edition 5.
Hello all!
Thanks very much for commenting on the forums post — we are confirming a new version for deployment and I will be posting the link here as soon as it’s available
Hi all,
For Debian 11 users, please give this build a try: New Insync version: 3.7.9
Let us know how it goes!