Insync version undefined

Hi sorry for my english… :roll_eyes:

after install insync lastest version your version is undefined ?
I installed insync on windows 2016 server standart but it opens but I can’t click anything no action is performed and it gives the errors below:

C:\Users\Administrador\AppData\Roaming\Insync\App\ideskui\appui.py:451: RuntimeWarning: coroutine ‘APIFunction.call’ was never awaited
RuntimeWarning: Enable tracemalloc to get the object allocation traceback
Exception in thread CoreLoopThread:
Traceback (most recent call last):
File “ideskasync\coreloop.py”, line 273, in run_loop
File “asyncio\base_events.py”, line 539, in run_forever
File “asyncio\base_events.py”, line 1739, in _run_once
File “selectors.py”, line 323, in select
File “selectors.py”, line 314, in _select
OSError: [WinError 10038] Foi tentada uma operação em algum item que não é um soquete

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “threading.py”, line 917, in _bootstrap_inner
File “threading.py”, line 865, in run
File “ideskasync\coreloop.py”, line 275, in run_loop
File “asyncio\runners.py”, line 62, in _cancel_all_tasks
File “asyncio\base_events.py”, line 571, in run_until_complete
File “asyncio\base_events.py”, line 539, in run_forever
File “asyncio\base_events.py”, line 1739, in _run_once
File “selectors.py”, line 323, in select
File “selectors.py”, line 314, in _select
OSError: [WinError 10038] Foi tentada uma operação em algum item que não é um soquete

Hi! Can you run 3.0.25 and let me know if this persists?

the error still persists …

I click the buttons and nothing happens

Hi @Filipe_Barreto,

Can you let me know if alternative login works for you? https://help.insynchq.com/en/articles/3457927-alternative-login

OK ! after upgrading to 3.0.27.40677 is now opening and logging in.

But I have another problem, which is the following he starts performs for a long time the sync but now stopped and nothing goes up is just like this.

and not send one file… :confused:

Hi @Filipe_Barreto,

This is related to a stuck syncing issue that other users have also reported. Could you send your log files to support@insynchq.com with the link to this post?