Insync will only run as root

Bugs and issues
1

I installed insync on a new laptop and can’t get it to run as a normal user. Runs file at root but that really is not acceptable.

I was hoping you could tell what the problem was, if I show you the output before it crashes. Let me know if you need any further information.

I am running with openSuse Tumbleweed. I previously had it working fine on my old machine running openSuse 13.2. Thanks.

I run:

insync start --no-daemon

and get

Fontconfig error: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 70: non-double matrix element
Fontconfig error: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 70: non-double matrix element
Fontconfig warning: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 78: saw unknown, expected number
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 62: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 70: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 78: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 86: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 105: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 113: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 121: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 129: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 137: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 145: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 153: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 161: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 169: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 177: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 185: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 193: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 201: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 209: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 217: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 225: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 233: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 241: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 251: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 259: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 267: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 275: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 283: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 291: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 299: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 307: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 315: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 323: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 331: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 339: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 347: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 355: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 363: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 371: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 379: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 390: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 398: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 406: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 414: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 424: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 432: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 440: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 448: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 462: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 470: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 482: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 491: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 500: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 510: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 519: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 529: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 539: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 551: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 559: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 570: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 581: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 589: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 597: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 605: bad alias
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 613: bad alias
sh: libreadline.so.6: no version information available (required by sh)
sh: relocation error: sh: symbol rl_filename_stat_hook, version READLINE_6.3 not defined in file libreadline.so.6 with link time reference
sh: libreadline.so.6: no version information available (required by sh)
sh: relocation error: sh: symbol rl_filename_stat_hook, version READLINE_6.3 not defined in file libreadline.so.6 with link time reference
sh: libreadline.so.6: no version information available (required by sh)
sh: relocation error: sh: symbol rl_filename_stat_hook, version READLINE_6.3 not defined in file libreadline.so.6 with link time reference
sh: libreadline.so.6: no version information available (required by sh)
sh: relocation error: sh: symbol rl_filename_stat_hook, version READLINE_6.3 not defined in file libreadline.so.6 with link time reference
sh: libreadline.so.6: no version information available (required by sh)
sh: relocation error: sh: symbol rl_filename_stat_hook, version READLINE_6.3 not defined in file libreadline.so.6 with link time reference
sh: libreadline.so.6: no version information available (required by sh)
sh: relocation error: sh: symbol rl_filename_stat_hook, version READLINE_6.3 not defined in file libreadline.so.6 with link time reference
ERROR:root:Could not find any typelib for Notify
/bin/sh: libreadline.so.6: no version information available (required by /bin/sh)
/bin/sh: relocation error: /bin/sh: symbol rl_filename_stat_hook, version READLINE_6.3 not defined in file libreadline.so.6 with link time reference
Traceback (most recent call last):
File “”, line 6, in
File “main.py”, line 128, in
File “main__insync.py”, line 166, in
File “main__insync.py”, line 76, in main
File “isyncd/linux/pac_impl.py”, line 16, in init
File “isyncd/linux/pac_impl.py”, line 23, in __get_command
File “subprocess.py”, line 544, in check_output
subprocess.CalledProcessError: Command ‘which gsettings || :’ returned non-zero exit status 127

2

Will be tagging our engineer @lpugoy in this and he will get back to you.

3

@Tom_Dillon: Apologies for the trouble. It looks like the command which is not available for your normal user. Try adding it to your PATH then restart Insync.

4

It is available.

In /usr/bin/which

echo $PATH
/home/tdillon/bin:/usr/local/bin:/usr/bin:/bin:/usr/bin/X11:/usr/games:/home/tdillon/bin:/home/apps/riviera/riviera-2008.02:/home/apps/precision/Precision_2007a.11/Mgc_home/bin:/home/apps/xilinx/xilinx_13_4/ISE_DS/ISE/bin/lin64:/home/apps/xilinx/xilinx_13_4/ISE_DS/EDK/bin/lin64:/home/apps/altera/15_0/quartus/bin:/home/apps/altera/15_0/hld/bin:/home/apps/mentor/questasim/linux_x86_64:/home/tdillon/bin

There must be some other problem.

5

@Tom_Dillon: Try running the following commands:
/usr/lib/insync/py -c 'from subprocess import check_output; print check_output("which gsettings || :", shell=True)'
/usr/lib/insync/py -c 'from subprocess import check_output; print check_output("/usr/bin/which gsettings || :", shell=True)'

Also is your system updated?

6

@Tom_Dillon: Try running the following commands:
/usr/lib/insync/py -c ‘from subprocess import check_output; print check_output(“which gsettings || :”, shell=True)’

tdillon@tt3:~> /usr/lib/insync/py -c ‘from subprocess import check_output; print check_output(“which gsettings || :”, shell=True)’
/usr/bin/gsettings

/usr/lib/insync/py -c ‘from subprocess import check_output; print check_output("/usr/bin/which gsettings || :", shell=True)’

tdillon@tt3:~> /usr/lib/insync/py -c ‘from subprocess import check_output; print check_output("/usr/bin/which gsettings || :", shell=True)’
/usr/bin/gsettings

Also is your system updated?

Yes, new install of openSuse Tumbleweed with all updates.

7

@Tom_Dillon: That’s strange. If you’re not using a proxy a workaround is to run Insync with the --no-pac flag (insync start --no-pac). Otherwise, if it’s ok with you I would like to have a remote desktop session to observe the issue directly. You can send the times you’re available to support@insynchq.com.