Insynch claims many changes made, can't find the synch file

Bugs and issues
1

Hi, I’m using Insynch on multiple Ubuntu 14.04 and 14.1 Unity and Mate systems. On one system in particular, I get a large number of seemingly random changes such as renaming PDF files to C source files, moving files which have not been moved, etc. I’m looking at some of these files and it appears Insynch is making hash out of my 30+ GB of cloud data. Right now it says it has 4500 files to go… this is in a google drive which has not changed more than a few files in the last week.

Plus, randomly it “can’t find” the synch file, so it stops, then if I click on that error, it finds it again and restarts.

The drive it’s using as the local Google Drive is and NTFS partition shared with dual boot Windows 7, but I don’t modify those files within Windows 7. That Linux Google Drive has its own folder.

I’m trying to assess how much real damage is being done. I have other not-synchronized copies just in case… how can I debug what is the problem here? I try to do a screen capture of some of the messages with Screenshot and finally succeeded by telling it to capture after a delay. I’ll try to get it capturing the more interesting information.

Thanks

Bruce Boyes

2

Recently I did boot into Win7 and Google Drive would have been trying to synchronize it’s separate local copy of files. This local Win7 copy of Google Drive had not been updated at all in 2015. Is it possible that Google Drive made some changes to the cloud copy which Insynch then could not figure out?

It does appear that numerous files are missing now: large data sheet PDFs for example are gone from both the cloud and the local Linux Google Drive. Other PDFs names have been assigned to what is really a PNG image. But it is also still “adding” files which have not changed in months…

A cloud folder which should have at least four files (and does in my local GoogleDrive folder, although each has the blue synch icon) is now empty in the cloud!

3

Bruce: Please send us your logs.db and out.txt file to support@insynchq.com.

Please include the link of your forum post.

Thank you. :smile: