Issue with missing files and shared folders losing structure

Bugs and issues
1

HI,

I send an email to support@insynchq.com over a week ago relating to missing files and shared folders losing structure - initially I got a reply but I have had no update since. Just wondering how long should I expect to wait for a reply for a support request?

Thanks

1 Like
2

@nonie1 Sorry for not being able to reply to your post sooner. Did one of our engineer already replied to your email? If not, send us an email for me to follow-up your issue.

Thank you.