License Usage issue

I have a Pro account license and have set up 2 x Google accounts on it. I went to set up my 3rd account today but it is coming up requesting that I buy a license because it is detecting the 3rd account as a trial (maybe it was set up originally under trial.) How can I get it to recognise the 3rd account as part of my Pro license? Do I need to delete the trial account? See this screenshot http://screencast.com/t/FlBx0bbf

Hi @deanc2 please send an email to support@insynchq.com regarding the accounts involved.

Have you tried refreshing the license? :smile:

Yes that is the first thing I tried. Didn’t work.

I’ve sent the email to support@ now