New Insync version: 1.5.1

Ok, thanks. So, indeed, you only have 1.5.1 installed, the problem is elsewhere. Sorry, I can’t help you any further, let’s see what the devs have to say about this.

It stopped working on ubuntu 16.04. I have downgraded. There is a forum we posted the error codes and downgrading solution.

Same problem for me in Debian Jessie, downgrading solved the issue otherwise no way to make 1.5.1 work graphically

Hi @ondulino!

Can you run sudo ldconfig -p | grep -i gl.so and send me the output?

If you can take a look at this

It’s possibly an issue with old graphics libraries still on your system when you installed Nvidia drivers. I can help you find which ones to delete when you send me the output of the above command.

hi @Kurt_Ko
thanks for the quick feedback, I’m out until the end of next week but I’ll try to do it asap
Cheers

This version fails in my Ubuntu 14.04. Support for Trusty has ended?

Hi @ondulino!
Can you try out this build and let us know if it works?
s.insynchq.com/builds/insync_1.5.1.37344-jessie_amd64.deb

Thanks!

Hi @antoniopolonio!

Can you try out this build and let us know if it works?
http://s.insynchq.com/builds/insync_1.5.1.37344-trusty_amd64.deb

Thanks!

Sorry, no luck. My outputs:

~$ dpkg -l | grep insync
ii  insync	1.5.1.37344-trusty	amd64	Google Drive sync and backup with multiple account support

~$ ps -ef | grep insync
user   3908  3892  0 11:26 pts/1    00:00:00 grep --color=auto insync

~$ insync start --no-daemon
Traceback (most recent call last):
  File "<string>", line 6, in <module>
  File "__main__.py", line 128, in <module>
  File "__main__insync__.py", line 125, in <module>
  File "isyncd/linux/headless/cli.py", line 49, in run
  File "__main__insync__.py", line 32, in main
  File "PySide2/QtCore.py", line 26, in <module>
  File "PySide2/QtCore.py", line 17, in _bbfreeze_import_dynamic_module
ImportError: /opt/qt58/lib/libQt5Core.so.5: version `Qt_5.11' not found (required by /usr/lib/insync/PySide2.QtCore.so)

Tanks!

Hi @Kurt_Ko,
first this it the ouptut

sudo ldconfig -p | grep -i gl.so
libwayland-egl.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libwayland-egl.so.1
libsmokeqtopengl.so.3 (libc6,x86-64) => /usr/lib/libsmokeqtopengl.so.3
libfltk_gl.so.1.3 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libfltk_gl.so.1.3
libQt5OpenGL.so.5 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libQt5OpenGL.so.5
libQtOpenGL.so.4 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libQtOpenGL.so.4
libQtOpenGL.so.4 (libc6) => /usr/lib/i386-linux-gnu/libQtOpenGL.so.4
libQtOpenGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libQtOpenGL.so
libGL.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libGL.so.1
libGL.so.1 (libc6) => /usr/lib/i386-linux-gnu/libGL.so.1
libGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libGL.so
libEGL.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libEGL.so.1
libCgl.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libCgl.so.1

and then, YES, this version seems to be working, thank you very much for solving this issue
Cheers!

1 Like

Hi @antoniopolonio!

Can you send me the output of ‘QT_DEBUG_PLUGINS=1 insync start --no-daemon’?

Thanks!

~$ QT_DEBUG_PLUGINS=1 insync start --no-daemon
Traceback (most recent call last):
  File "<string>", line 6, in <module>
  File "__main__.py", line 128, in <module>
  File "__main__insync__.py", line 125, in <module>
  File "isyncd/linux/headless/cli.py", line 49, in run
  File "__main__insync__.py", line 32, in main
  File "PySide2/QtCore.py", line 26, in <module>
  File "PySide2/QtCore.py", line 17, in _bbfreeze_import_dynamic_module
ImportError: /opt/qt58/lib/libQt5Core.so.5: version `Qt_5.11' not found (required by /usr/lib/insync/PySide2.QtCore.so)

Thanks, Kurt.

Hi @antoniopolonio!

Can you try running ‘sudo rm -rf /usr/lib/insync/xcbglintegrations’ and try running the command again?
If it still doesn’t work can you try upgrading your system packages – ‘sudo apt-get update && sudo apt-get upgrade’?
Can you send me the output of ‘ldd /usr/lib/insync/PySide2.QtCore.so’

Let me know what happens

Thanks!

After running sudo rm -rf /usr/lib/insync/xcbglintegrations and sudo apt-get update && sudo apt-get upgrade, this is the output for ldd /usr/lib/insync/PySide2.QtCore.so:

~$ ldd /usr/lib/insync/PySide2.QtCore.so
/usr/lib/insync/PySide2.QtCore.so: /opt/qt58/lib/libQt5Core.so.5: version `Qt_5.11' not found (required by /usr/lib/insync/PySide2.QtCore.so)
/usr/lib/insync/PySide2.QtCore.so: /opt/qt58/lib/libQt5Core.so.5: version `Qt_5.11' not found (required by /usr/lib/insync/libpyside2-python2.7.so.5.11)
	linux-vdso.so.1 =>  (0x00007ffdfb5f5000)
	libpyside2-python2.7.so.5.11 => /usr/lib/insync/libpyside2-python2.7.so.5.11 (0x00007f3338667000)
	libshiboken2-python2.7.so.5.11 => /usr/lib/insync/libshiboken2-python2.7.so.5.11 (0x00007f333842c000)
	libQt5Qml.so.5 => /opt/qt58/lib/libQt5Qml.so.5 (0x00007f3338018000)
	libQt5Network.so.5 => /opt/qt58/lib/libQt5Network.so.5 (0x00007f3338f6f000)
	libQt5Core.so.5 => /opt/qt58/lib/libQt5Core.so.5 (0x00007f3337af8000)
	libstdc++.so.6 => /usr/lib/insync/libstdc++.so.6 (0x00007f33377f4000)
	libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f33374ee000)
	libgcc_s.so.1 => /usr/lib/insync/libgcc_s.so.1 (0x00007f33372d8000)
	libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f3336f0f000)
	libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f3336cf1000)
	libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f3336ad8000)
	libicui18n.so.52 => /usr/lib/x86_64-linux-gnu/libicui18n.so.52 (0x00007f33366d1000)
	libicuuc.so.52 => /usr/lib/x86_64-linux-gnu/libicuuc.so.52 (0x00007f3336358000)
	libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f3336154000)
	librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f3335f4c000)
	libglib-2.0.so.0 => /lib/x86_64-linux-gnu/libglib-2.0.so.0 (0x00007f3335c44000)
	/lib64/ld-linux-x86-64.so.2 (0x00007f3338ecc000)
	libicudata.so.52 => /usr/lib/x86_64-linux-gnu/libicudata.so.52 (0x00007f33343d7000)
	libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007f3334199000)

Insync still doesn’t start.

Hello.

I have the same problem.

Traceback (most recent call last):
File “isyncd / linux / headless / cli.py”, line 108, in ipc_insync
File “socket.py”, line 224, in meth
error: [Errno 111] Connection refused

I already tried the previous version upgrade and the “clean” installation, however, neither of them solved it.

Currently, I am using version 1.4.9.37127, which works without problems.

Thank you.

I have a different problem on Ubuntu 14.04 (1.5.1 autoinstalled from APT repo):

The main window cannot be open, though other things through the tray icon work. The log file in ~/.config/Insync grows to enormous size (4 GB in my case after 1 hour), being filled by these messages:

libpng warning: iCCP: known incorrect sRGB profile
/usr/lib/insync/QtWebEngineProcess: /usr/lib/insync/libdbus-1.so.3: no version information available (required by /usr/lib/insync/libQt5WebEngineCore.so.5)
[17796:17874:0919/125159.554376:ERROR:gles2_cmd_decoder.cc(2603)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_ENUM : BackFramebuffer::Create: <- error from previous GL command
[17796:17874:0919/125159.554419:ERROR:gles2_cmd_decoder.cc(2607)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_ENUM : BackFramebuffer::Create: was unhandled
[17796:17874:0919/125159.554442:ERROR:gles2_cmd_decoder.cc(2607)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_ENUM : BackFramebuffer::Create: was unhandled
[17796:17874:0919/125159.554469:ERROR:gles2_cmd_decoder.cc(2607)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_VALUE : ScopedFramebufferBinder::ctor: was unhandled
[17796:17874:0919/125159.554502:ERROR:gles2_cmd_decoder.cc(2603)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_OPERATION : ScopedFramebufferBinder::dtor: <- error from previous GL command
[17796:17874:0919/125159.554511:ERROR:gles2_cmd_decoder.cc(2607)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_VALUE : ScopedFramebufferBinder::dtor: was unhandled
[17796:17874:0919/125159.554519:ERROR:gles2_cmd_decoder.cc(2607)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_VALUE : ScopedFramebufferBinder::ctor: was unhandled
[17796:17874:0919/125159.554529:ERROR:gles2_cmd_decoder.cc(2603)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_ENUM : ScopedFramebufferBinder::dtor: <- error from previous GL command
[17796:17874:0919/125159.554540:ERROR:gles2_cmd_decoder.cc(2607)] [GroupMarkerNotSet(crbug.com/242999)!:58140A3CA77F0000]GL ERROR :GL_INVALID_VALUE : ScopedFramebufferBinder::dtor: was unhandled
[17796:17874:0919/125159.554549:ERROR:gles2_cmd_decoder.cc(5385)] GLES2DecoderImpl::ResizeOffscreenFramebuffer failed because offscreen FBO was incomplete.
[17796:17874:0919/125159.554829:ERROR:gles2_cmd_decoder.cc(3708)] ContextResult::kFatalFailure: Could not allocate offscreen buffer storage.

This might help:

$ sudo ldconfig -p | grep -i gl.so
libwayland-egl.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libwayland-egl.so.1
libwayland-egl.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libwayland-egl.so
libvtkftgl.so.5.8 (libc6,x86-64) => /usr/lib/libvtkftgl.so.5.8
libvtkftgl.so (libc6,x86-64) => /usr/lib/libvtkftgl.so
libvgagl.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libvgagl.so.1
libva-egl.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libva-egl.so.1
libva-egl.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libva-egl.so
libmrpt-opengl.so.1.0 (libc6,x86-64) => /usr/lib/libmrpt-opengl.so.1.0
libmrpt-opengl.so (libc6,x86-64) => /usr/lib/libmrpt-opengl.so
libfltk_gl.so.1.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libfltk_gl.so.1.1
libfltk_gl.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libfltk_gl.so
libcogl.so.15 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libcogl.so.15
libTKOpenGl.so.8 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libTKOpenGl.so.8
libQt5OpenGL.so.5 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libQt5OpenGL.so.5
libQt5OpenGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libQt5OpenGL.so
libQtOpenGL.so.4 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libQtOpenGL.so.4
libQtOpenGL.so.4 (libc6) => /usr/lib/i386-linux-gnu/libQtOpenGL.so.4
libQtOpenGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libQtOpenGL.so
libGL.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/mesa/libGL.so.1
libGL.so.1 (libc6) => /usr/lib/i386-linux-gnu/mesa/libGL.so.1
libGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libGL.so
libGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/mesa/libGL.so
libEGL.so.1 (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/mesa-egl/libEGL.so.1
libEGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libEGL.so
libEGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/mesa-egl/libEGL.so
libCgGL.so (libc6,x86-64) => /usr/lib/x86_64-linux-gnu/libCgGL.so

$ ldd /usr/lib/insync/insync
linux-vdso.so.1 =>  (0x00007ffe6637e000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f2129c88000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f2129a84000)
libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007f2129881000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f212957b000)
libz.so.1 => /usr/lib/insync/libz.so.1 (0x00007f2129362000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f2128f99000)
/lib64/ld-linux-x86-64.so.2 (0x00007f2129ea6000)
    
$ ldd /usr/lib/insync/py
linux-vdso.so.1 =>  (0x00007fff5dedc000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f668656b000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f6686367000)
libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007f6686164000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f6685e5e000)
libz.so.1 => /usr/lib/insync/libz.so.1 (0x00007f6685c45000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f668587c000)
/lib64/ld-linux-x86-64.so.2 (0x00007f6686789000)

$ ldd /usr/lib/insync/PySide.QtCore.so 
linux-vdso.so.1 =>  (0x00007fff4a1dd000)
libpyside-python2.7.so.1.2 => /usr/lib/x86_64-linux-gnu/libpyside-python2.7.so.1.2 (0x00007efc64d25000)
libpython2.7.so.1.0 => /usr/lib/x86_64-linux-gnu/libpython2.7.so.1.0 (0x00007efc647c1000)
libshiboken-python2.7.so.1.2 => /usr/lib/x86_64-linux-gnu/libshiboken-python2.7.so.1.2 (0x00007efc64595000)
libQtCore.so.4 => /usr/lib/x86_64-linux-gnu/libQtCore.so.4 (0x00007efc640b0000)
libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007efc63d9a000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007efc63a94000)
libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007efc6387c000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007efc634b3000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007efc63295000)
libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007efc6307c000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007efc62e78000)
libutil.so.1 => /lib/x86_64-linux-gnu/libutil.so.1 (0x00007efc62c75000)
libglib-2.0.so.0 => /lib/x86_64-linux-gnu/libglib-2.0.so.0 (0x00007efc6296d000)
librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007efc62765000)
/lib64/ld-linux-x86-64.so.2 (0x00007efc653f9000)
libpcre.so.3 => /lib/x86_64-linux-gnu/libpcre.so.3 (0x00007efc624f6000)

Version 1.5.2 fixed this issue.

Thanks for the feedback guys. Please try the 1.5.2 update: New Insync version: 1.5.2 (Linux only)

I just tried removing the old versions and killing all insync processes and installing 1.5.2 and it fails for me on the key import as well. It seems to be running, but I haven’t tried to sync anything yet.

Fedora 28, current patches.

Installed size: 365 M
Is this ok [y/N]: y
Downloading Packages:
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
Preparing : 1/1
Installing : insync-1.5.2.37346-fc25.x86_64 1/1
Running scriptlet: insync-1.5.2.37346-fc25.x86_64 1/1
error: can’t create transaction lock on /var/lib/rpm/.rpm.lock (Resource temporarily unavailable)
error: -: key 1 import failed.
which: no xmessage in (/usr/lib/insync:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin)
Insync installation has finished. You may now start it.
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
Running as unit: run-r84c1a668612b41d48d3b4ea4a52b92d3.service
Verifying : insync-1.5.2.37346-fc25.x86_64 1/1

Installed:
insync.x86_64 1.5.2.37346-fc25

Complete!