Not syncing all files in one folder


#1

Due to current large problems with the Google Drive app and our growing cloud (8TB now), we are forces to try Insync. Users are syncing selected small parts to their laptops. We’re running 3 licenses now and 2 trials. With one trial account we found unsynced files in a folder: 4 files in the cloud are not synced locally. Force the sync with that folder doesn’t trigger Insync to run. It’s the latest version of Insync on Win 7 Pro, fully up to date.


#2

We’ll look into it @Bosch_Slabbers. please send the log files of the account (and machine) involved to support@insynchq.com: How to find the log files


#3

Gio, I just send you an email with the logs from the specific account and the specific machine. Kind regards.