“Open with insync helper” doesn’t work Ubuntu 19.04 LTS

Hi, same mproblem please help. Run: insync start --no-daemon and click ddocs log is below. May you help?

System: Ubuntu 19.04 LTS

Run: insync start --no-daemon
QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
libpng warning: iCCP: known incorrect sRGB profile
INFO 2019-11-04 11:03:06,153 [mainlogs:_log_run:92] Core(app_version=3.0.23.40579, platform=Linux-x86_64-ubuntu/19.04) initialized
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
Fontconfig warning: “/etc/fonts/fonts.conf”, line 5: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/fonts.conf”, line 6: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/fonts.conf”, line 6: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/fonts.conf”, line 6: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/fonts.conf”, line 7: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/fonts.conf”, line 7: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/fonts.conf”, line 9: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/10-hinting-slight.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/10-hinting-slight.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/10-hinting-slight.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/10-hinting-slight.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/10-hinting-slight.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/10-hinting-slight.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/10-hinting-slight.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/11-lcdfilter-default.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/11-lcdfilter-default.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/11-lcdfilter-default.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/11-lcdfilter-default.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/11-lcdfilter-default.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/11-lcdfilter-default.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/11-lcdfilter-default.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/20-unhint-small-vera.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/20-unhint-small-vera.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/20-unhint-small-vera.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/20-unhint-small-vera.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/20-unhint-small-vera.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/20-unhint-small-vera.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/20-unhint-small-vera.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/40-nonlatin.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/40-nonlatin.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/40-nonlatin.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/40-nonlatin.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/40-nonlatin.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/40-nonlatin.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/40-nonlatin.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/45-generic.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/45-generic.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/45-generic.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/45-generic.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/45-generic.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/45-generic.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/45-generic.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/45-latin.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/45-latin.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/45-latin.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/45-latin.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/45-latin.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/45-latin.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/45-latin.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/49-sansserif.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/49-sansserif.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/49-sansserif.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/49-sansserif.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/49-sansserif.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/49-sansserif.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/49-sansserif.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/50-user.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/50-user.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/50-user.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/50-user.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/50-user.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/50-user.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/50-user.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/51-local.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/51-local.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/51-local.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/51-local.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/51-local.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/51-local.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/51-local.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/60-generic.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/60-generic.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/60-generic.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/60-generic.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/60-generic.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/60-generic.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/60-generic.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/60-latin.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/60-latin.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/60-latin.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/60-latin.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/60-latin.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/60-latin.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/60-latin.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/65-fonts-persian.conf”, line 34: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/65-fonts-persian.conf”, line 35: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/65-fonts-persian.conf”, line 35: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/65-fonts-persian.conf”, line 35: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/65-fonts-persian.conf”, line 36: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/65-fonts-persian.conf”, line 36: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/65-nonlatin.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/65-nonlatin.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/65-nonlatin.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/65-nonlatin.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/65-nonlatin.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/65-nonlatin.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/65-nonlatin.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/69-unifont.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/69-unifont.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/69-unifont.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/69-unifont.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/69-unifont.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/69-unifont.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/70-no-bitmaps.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/70-no-bitmaps.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/70-no-bitmaps.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/70-no-bitmaps.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/70-no-bitmaps.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/70-no-bitmaps.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/70-no-bitmaps.conf”, line 8: unknown element “description”
Fontconfig warning: “/etc/fonts/conf.d/80-delicious.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/80-delicious.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/80-delicious.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/80-delicious.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/80-delicious.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/80-delicious.conf”, line 6: invalid attribute ‘version’
Fontconfig warning: “/etc/fonts/conf.d/90-synthetic.conf”, line 4: unknown element “its:rules”
Fontconfig warning: “/etc/fonts/conf.d/90-synthetic.conf”, line 5: unknown element “its:translateRule”
Fontconfig error: “/etc/fonts/conf.d/90-synthetic.conf”, line 5: invalid attribute ‘translate’
Fontconfig error: “/etc/fonts/conf.d/90-synthetic.conf”, line 5: invalid attribute ‘selector’
Fontconfig error: “/etc/fonts/conf.d/90-synthetic.conf”, line 6: invalid attribute ‘xmlns:its’
Fontconfig error: “/etc/fonts/conf.d/90-synthetic.conf”, line 6: invalid attribute ‘version’
Fontconfig error: Cannot load config file from /etc/fonts/fonts.conf
WARNING 2019-11-04 11:03:06,293 [base_events:_run_once:1771] Executing <Task pending coro=<init() running at ideskcore/core.py:113> wait_for=<Task pending coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:141> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, <TaskWakeupMethWrapper object at 0x7fc9543106a8>()] created at ideskcore/mainsettings.py:123> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, _chain_future.._call_set_state() at asyncio/futures.py:355] created at asyncio/events.py:88> took 0.282 seconds
INFO 2019-11-04 11:03:06,376 [fswatcher:_start:38] LinuxFSWatcher._start
INFO 2019-11-04 11:03:06,377 [inotify_manager:_pull_loop:307] Inotify loop enter
INFO 2019-11-04 11:03:06,384 [fswatcher:watch:53] watch origin: /home/karol/Insync
INFO 2019-11-04 11:03:06,386 [insync:start_core:44] core started
INFO 2019-11-04 11:03:06,388 [unix_socket_server:start:46] unix socket server thread start
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile

Regards, Karol

After solve fonconfig problem ddocs still not open

nsync start --no-daemon
QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
libpng warning: iCCP: known incorrect sRGB profile
INFO 2019-11-04 11:14:27,593 [mainlogs:_log_run:92] Core(app_version=3.0.23.40579, platform=Linux-x86_64-ubuntu/19.04) initialized
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
Fontconfig error: Cannot load default config file
WARNING 2019-11-04 11:14:27,696 [base_events:_run_once:1771] Executing <Task pending coro=<init() running at ideskcore/core.py:113> wait_for=<Task pending coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:141> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, <TaskWakeupMethWrapper object at 0x7f355c4a2288>()] created at ideskcore/mainsettings.py:123> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, _chain_future.._call_set_state() at asyncio/futures.py:355] created at asyncio/events.py:88> took 0.263 seconds
INFO 2019-11-04 11:14:27,796 [fswatcher:_start:38] LinuxFSWatcher._start
INFO 2019-11-04 11:14:27,797 [inotify_manager:_pull_loop:307] Inotify loop enter
INFO 2019-11-04 11:14:27,805 [fswatcher:watch:53] watch origin: /home/karol/Insync
INFO 2019-11-04 11:14:27,808 [insync:start_core:44] core started
INFO 2019-11-04 11:14:27,813 [unix_socket_server:start:46] unix socket server thread start
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile

Hi guys, this will be fixed in 3.0.24, it’ll be out this week. Thanks!

1 Like

Thank you @jaduenas for information. Waiting for solution :slight_smile:

Hi!

I have the same problems in Ubuntu 18.04 with the same problem (insync 3.0.23.40579-bionic) :

QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
libpng warning: iCCP: known incorrect sRGB profile

Before the previous problem (having a license) I changed my password of onedrive business and I couldn’t find a way to update the credentials or account information inside insync. Therefore, insync doesn’t sync anything.

I hope this can be solved because it’s very annoying.

Same problem with Ubuntu 18.04 LTS and version 3.0.25.40643

QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
libpng warning: iCCP: known incorrect sRGB profile
INFO 2019-12-06 17:39:24,148 [mainlogs:_log_run:92] Core(app_version=3.0.25.40643, platform=Linux-x86_64-ubuntu/18.04) initialized
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
WARNING 2019-12-06 17:39:24,254 [base_events:_run_once:1771] Executing <Task pending coro=<init() running at ideskcore/core.py:124> wait_for=<Task pending coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:141> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:303, <TaskWakeupMethWrapper object at 0x7f88e805a918>()] created at ideskcore/mainsettings.py:123> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:303, _chain_future.._call_set_state() at asyncio/futures.py:355] created at asyncio/events.py:88> took 0.272 seconds
INFO 2019-12-06 17:39:24,412 [fswatcher:_start:38] LinuxFSWatcher._start
INFO 2019-12-06 17:39:24,413 [inotify_manager:_pull_loop:307] Inotify loop enter
INFO 2019-12-06 17:39:24,426 [insync:start_core:44] core started
INFO 2019-12-06 17:39:24,427 [unix_socket_server:start:46] unix socket server thread start

Hi @Chris_Pawley,

Could you send your logs.db and out.txt files to support@insynchq.com with the link to this post?