I also faced the issue regarding files with “malware”. I worked around it by ignoring such files (at least Insync does not get stuck trying to download such files…).
For those still experiencing this error, could you send your log files to email@example.com with the link to this post? https://help.insynchq.com/en/articles/1834816-locating-the-log-files
Please include a screenshot of the
DownloadGDBlob errors on your app as well.
@miamoran Do you mean logs.db? Mine is huge…
Yes, @sliddjur. If it’s too big as an attachment, you can send us a link to download and include a screenshot of the error in the app window.
Ok I was able to compress the file to only 2MB. I hope you can find something so I can fix my sync issue.
I just sent you an email.