Powerpoint files do not sync well


#1

Whenever I open Powerpoint file the sync console tells:
“you removed abc.pptx from …”

The file remains into Drive, my colleagues see the old version.

When I pause syncing, and resume again, few seconds later the pptx file gets properly synced “you added abc.pptx to…”

Few months ago everything worked OK. I cannot recall exact date when things started to fail.

I am using Mac version 1.3.22 and Powerpoint 16.11 (180305).


#2

Would you mind sending in your logs along with the link to this post to support@insynchq.com?
How to find the log files