Sync problems with special characters

Bugs and issues
1

Hello,

I have installed OpenSuse Leap 42 from scratch, and installed Insync version 1.3.6.

I noticed that a lot of files where not synced, and that they all had a “Norwegian” character in the name (æø or å).

I found another case with a similar problem (with Swedish characters), and he was told to check the locale in the console. I did that, and this is the result:

LANG=nb_NO.UTF-8
LC_CTYPE=“nb_NO.UTF-8”
LC_NUMERIC=“nb_NO.UTF-8”
LC_TIME=“nb_NO.UTF-8”
LC_COLLATE=“nb_NO.UTF-8”
LC_MONETARY=“nb_NO.UTF-8”
LC_MESSAGES=“nb_NO.UTF-8”
LC_PAPER=“nb_NO.UTF-8”
LC_NAME=“nb_NO.UTF-8”
LC_ADDRESS=“nb_NO.UTF-8”
LC_TELEPHONE=“nb_NO.UTF-8”
LC_MEASUREMENT=“nb_NO.UTF-8”
LC_IDENTIFICATION=“nb_NO.UTF-8”
LC_ALL=

I did try to rename some of the files (but continued to use Norwegian characters), and that did not help. I then tried to use only English characters in one of the files, and then it worked (as I suspected). But, I am Norwegian, and my name contains a Norwegian character, so I would like to fix this problem.

Kind regards
Harald Bjørnstad

2

tagging our engineer @lpugoy and he will get back to you :smile:

3

@habjorns: Apologies for the trouble. Does the issue persist when you explicitly set the locale before running Insync, for example LANG=nb_NO.UTF-8 insync start --no-daemon ?

4

Hello,

Really sorry for the bother. The problems persisted through several reboots, but suddenly it went away. I have no idea as to why, but it is working just like it used to do.

Thank you very much for a great product, and again, sorry to have bothered you with this.

5

@habjorns: No worries, let us know if you encounter any more issues.