Team Drive won't sync

Bugs and issues
#1

I changed the default folder for the Team Drive (have not renamed it) and moved documents into it.
Nothing syncs, even after a reboot.
Under the Team menu, it says “This location is empty”, even if there are more than 10 000 files in the associated folder.
Items in the “non-team” drive sync properly.
Any idea how to resolve this?
Thanks,

Windows 10 with Insync 1.4.7.37098

#2

Hi @Gabriel_Christophe,

Apologies for the late reply.

After you changed the default folder for the Team Drive, did you manually move documents into the folder? (i.e. copy-paste or drag). Or did you move the documents into your Team Drive via drive.google.com? Additionally, please send screenshots of the following to support@insynchq.com:

  1. Your Team Drive menu on Insync (where it says “This location is empty”)
  2. How your Team Drive folder looks like on your local computer (i.e. C:/Users/Mia/Team Drive)

Kindly include the link to this post. Thank you in advance. :slight_smile: