Very slow sync between existing local folder and cloud


#1

Hello
I installed Insync and added an existing local folder. The local folder contains the same files like the cloud folder.

For four days now the Insync app adds more files which are in “progress”… its on 324’225 items now which are queued.
But I’m having only about 182’000 files…

please, please tell me that it’s not gonna be a mess again!!!

What can I do?
Thanks a lot!
Andre

My PC: Windows 10, 8GB RAM, Core i5 processor, 15Mbit DSL,


#2

We will need to investigate this, can you send in your logs along with the link to this post to support@insynchq.com?
How to find the log files

Thank you :smile:


#3

Problem solved! I was just not patient enough… large ammounts of files can take quite long to sync, even if the files don’t have to be downloaded because they are already on the harddrive…
The high file count also included the trashed files, shared files that I have ever accessed as well as files which were scanned, but not synced yet.
Best regards ariedi


#4

Thanks for updating us @ariedi it really does take a while especially with a lot of files, if you need anything else just email us at support@insynchq.com :slight_smile: