Have initiated Support, sent log yesterday (no response) and again today (waiting for response). Most threads indicate either InSync miraculously starts to sync again on its own (happened once before to me, no problems since) or you have to reinstall the APP !??! Looking for a solution, not a work-around. Someone please;
- Why does the APP suddenly go days without syncing? What is the cause of this problem?
- What ‘reasonable’ action does it take to make the APP work again like it did in the past? What’s changed? Pause and Restart have been ineffective this time as they were last time and of course Support tells us not to do that, but what are we supposed to do when the APP suddenly stops without reason and co-workers need our files and we need access to their files to run our business? Selecting Force Sync in Explorer from the InSync tab does nothing.
If App is reinstalled are settings saved or will I need to go through the process of setting up all 4 accounts manually again?