Can't download, parent is missing

Bugs and issues Linux
#1

I’m getting a lot of errors: “Can’t download u’[name]’ - parent is missing,” where [name] is the name of a folder or file.

Ubuntu 14.04 LTS, Insync 1.2

1 Like
#2

Hi,

Please send your logs to support@insynchq.com. Please refer here on how to find them. You can compress them before sending to save space.

#3

Logs.db file sent. Thanks.

#4

I’m seeing the same problems (Linux Mint 17/Insyc 1.2.6

#5

@Dan_Mahoney Please send your logs as well.

#6

How do I attach the file?

#7

You can send it through email to support@insynchq.com or upload it to Drive and share it with us.