Hi @Andy_Hounsome I apologize for replying so late, has there been any progress with this? 
If not please send in your logs (How to find the log files) to support@insynchq.com so we can have our engineers investigate. Thank you
Hi @Andy_Hounsome I apologize for replying so late, has there been any progress with this? If not please send in your logs (How to find the log files) to support@insynchq.com so we can have our engineers investigate. Thank you