Deepin 15 not working

Insync is not launching in Deepin 15. Last version, Deepin 14, was Ubuntu-based so It ran fluently. Now Deepin 15 being Debian-based it apparently installs but doesn’t run. I obviously used the Debian installer but it does nothing.

Tagging our engineer @lpugoy and he will get back to you.

@raulmacosay: Apologies for the trouble. There was an issue with the Debian builds for 1.3.6. Version 1.3.7 for Debian has been uploaded. The download links in New Insync version: 1.3.6 has been updated. The update has also been pushed to the Debian repos.

Thanks for answering. I clicked the link you gave me and in the title the page says New Version 1.3.6 I can’t find the 1.3.7 version to download.

The Page title says 1.3.6 but the installer is correct, version 1.3.7. I just installed it and is seems to be working fine. Great work being so fast to respond.

It does not work with Debian version 1.3.7 on Deepin 15.6. Here are the errors:

$ sudo dpkg -i insync-headless.deb
(Reading database ... 292642 files and directories currently installed.)
Preparing to unpack insync-headless2.deb ...
Unpacking insync (1.3.7.36078-wheezy) ...
Setting up insync (1.3.7.36078-wheezy) ...
dpkg: error processing package insync (--install):
 subprocess installed post-installation script returned error exit status 1
Processing triggers for shared-mime-info (1.8-1) ...
Processing triggers for man-db (2.7.6.1-2) ...
Processing triggers for hicolor-icon-theme (0.15-1) ...
Processing triggers for lastore-daemon (0.9.61-1) ...
Processing triggers for desktop-file-utils (0.23-2) ...
Processing triggers for bamfdaemon (0.5.3-2) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for mime-support (3.60) ...
Errors were encountered while processing:
 insync

Tagging our engineer @Kurt_Ko for assistance.

After updating to the new insync_3.0.23.40579-jessie_amd64 on a Deepin 15.11 computer, the insync doesn’t start.

Traceback (most recent call last):
File “site-packages/PyInstaller/loader/pyiboot01_bootstrap.py”, line 149, in init
File “ctypes/init.py”, line 356, in init
OSError: /lib/x86_64-linux-gnu/libgobject-2.0.so.0: undefined symbol: g_option_group_unref

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “insync.py”, line 9, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “/usr/local/lib/python3.7/site-packages/PyInstaller/loader/pyimod03_importers.py”, line 627, in exec_module
File “idesklinux/fsimpl.py”, line 8, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “/usr/local/lib/python3.7/site-packages/PyInstaller/loader/pyimod03_importers.py”, line 627, in exec_module
File “idesklinux/fswatcher.py”, line 10, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “/usr/local/lib/python3.7/site-packages/PyInstaller/loader/pyimod03_importers.py”, line 627, in exec_module
File “idesklinux/inotify_manager.py”, line 12, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “/usr/local/lib/python3.7/site-packages/PyInstaller/loader/pyimod03_importers.py”, line 627, in exec_module
File “idesklinux/util.py”, line 66, in
File “site-packages/PyInstaller/loader/pyiboot01_bootstrap.py”, line 151, in init
main.PyInstallerImportError: Failed to load dynlib/dll ‘libc.so.6’. Most probably this dynlib/dll was not found when the application was frozen.
[18695] Failed to execute script insync