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Bugs and issues Linux
#1

I’m noticing a sync error with a file. After checking it, I found that it can be ignored.

Now, I’m not able to dismiss the error.

I’m using Insync on Ubuntu 15.04.

#2

@rahi Please send your logs to support@insynchq.com for investigation: How to find the log files.

#3

@lpugoy I’ve sent the logs to Roald Casildo via email. I will continue to troubleshoot with Roald over email. Thank you for your response.

#4

Problem solved thanks to @lpugoy. Posting the resolution here just in case someone else runs into the same issue.

  • In the selective sync settings for your account, unsync the referenced file and apply changes.
  • Retry the errors and let Insync sync.
  • If there are no more errors sync the referenced file again.

That took care of the issue!