Hi there,
I’m receiving an error not found in this doc - “Can’t process - Parent folder is not being added.”
I saw this discussion about a similar error, but there was no resolution on it.
What can I do to clear this error message?
Thanks very much in advance …
Hi there, would you mind sending in your logs along with the link to this post to support@insynchq.com?
How to find the log files
Sure, thanks. Just sent.
Hi there @jaduenas … sorry to bother you, but when you get a chance, could you let me know if I should expect to hear back on this in the forums or via e-mail? Really not trying to rush (though I guess in some sense I am - that big red X is a real irritant) but wanted to know if I need to keep checking back here. Thanks!
Bumping this because it’s been a few weeks. Anyone out there? If it’s still being worked on, okay, but I’ve sent a check-in e-mail and the post above and not heard anything back …