Insync 1.4 is sitting doing nothing

I’m also having this issue on Linux running Insync 1.4.3.37063.

Me too (Fedora 27 and OSX Sierra), I’d love to send the logs but have to scrub old logs first because I use this for work. Will send asap. (Logging to a SQLlite DB, really?)

Same things since last update on Ubuntu 16.04, I sent my logs to support.

I guess it’s rescanning all those thousands of files and folders.

And yeah, the same issue, WIndows 10. Downgrade didn’t help.

UPD: 1.3 started working after some time.

I also ended up downgrading, but now it’s rescanning and queuing all files. It has been counting for two days now, and now it’s on +700.000 and still counting up.

It’s really critical, since I’m depending on this to backup all my code and business files.

Is it going to process all files? Do it need to count down again? If that is true, this will probably take weeks and weeks!

I’m joining the list here: 23047 items queued, nothing happening since several days. I’ve been away for the weekend, left my MacBook Pro open all the time with no other apps running, and hoped it would have finished the job after getting back. Insync 1.4.3.37063 & macOS High Sierra 10.13.3.

I’m sending the log files via email.

Mines is happening again as well… I reinstalled and it is still queuing

nothig happening here as well since my upgrade to insync1.4. - OS10.13.3 on iMac

Have we heard from Insync support yet?

@lpugoy @jimperio I’m having the same issue. I was running an older version that worked fine but suddenly stopped working once I tried to move the backup location to a new external drive I bought. The old version could not complete the process of relocating the files, and then started freezing every time I started it. I tried disconnecting my google account and re linking it, which also did not work. So I thought it might help to upgrade to the latest version. The same thing is happening. I try to add my account, get confirmation that it has worked, and then the app just freezes and I can’t view the GUI even though it’s still supposedly running. This is so frustrating! I contacted support this AM via chat & email, am about to send my logs, but I haven’t heard anything back yet…

Same with Ubuntu 14.04 and Insync 1.4.4. Can I send my log files to support@insynchq.com?

Yes I did it from Ubuntu 16.04. They notified for reception of those and they are working to solve the issue.

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24 hours later the number of items remaining has been reduced from 23047 to 23036…

So we can deduce Insync was started 11 times on your computer (if the bug act like this on my computer)

Hello all.

Follow instructions here: New version - unable to SELECT what to synch

That does not address the queuing problem, only the selective sync problem.

Hi, same for me since the 2 last update, insync is completely broken, i tried many things, also full unsintall with registry and temp and install back, still activity froze after few files updates. Is it possible from the creator to come back to previous working version until you find the problem to the last version and disable the update. Thanks

I’m getting the same. All our systems. Mac based, all just get to this point and stop doing anything. Quit and launch again and it starts running. Aside from that though I’m enjoying the new version.

I installed the new update, delete account and set it again, but the issue is still there