No Sync after unintenional delete

#1

Hi,

After an employee accidentally deleted the external drive on which account was synced, we pauzed the synchronization, removed the account from inSync, restored the files in the online Drive and setup up inSync again to sync with the external drive.

Nothing happens hower… insync keeps “Scanning for changes” and that’s about it.

An uninstall and re-install of insync didn’t help the matter either.

Any input?

#2

Hi Tom, can you send in your logs (How to find the log files) to support@insynchq.com along with the link to this post so we can investigate?