Or I should say, one account is not syncing. In fact, it does not appear to have completed the initial sync.
Is there a way to ascertain what the issue is?
Please help!
Hi @BenjaminHD, the intial sync usually takes a while and works better if syncing is not paused or stopped. If this is still an issue, please do send your logs (How to find the log files) to support@insynchq.com so we can further investigate. Thank you and sorry for the late response!
This appeared to have resolved itself over time