20.04 - Files/Folders being deleted randomly

Since installing this version I am randomly losing files and folders!

I go back to Google and restore the folder, then 2 mins later it is deleted again.

I have thousands of files here and have no way of knowing what is been lost or retained. what is going on, this is a serious BUG and needs attention immediately

1 Like

Hi @layolayo,

Could you let me know what your OS and Insync versions are as well as if these deleted files are from Shared Drives?

Please also send your logs to support@insynchq.com with the link to this post and include the following files in the folder:

  • logs.db
  • out.txt
  • data folder
  • live folder

If these are too big for an attachment, feel free to send us a link so we can download these.