Trying to add a OneDrive account and the screen is stuck on Retrieving your account’s license/plan…
Linux running version 3.9.4.60020
With a developers license.
Hello, I can confirm there is currently an issue in our licensing endpoint. Our engineers have been alerted, and this issue is now under investigation.
We will release a fix as soon as possible. Thank you!
This has been fixed yesterday. Thank you for your patience!
This has not been fixed yet. I have been on this screen for 20 minutes.
Retrieving your account’s license/plan…
Now I get this after waiting long enough, now I get this:
This is the screen from the other account that I sync that is working.
@Tad_Smedes If the issue has not been resolved, could you please send an email to support@insynchq.com with the link to this forums post? Please include the following:
- Email address of the account showing “Insync trial has expired”
- Receipt of your Developer Sync Plan purchase
Thank you!