Application Does Not Load

Bugs and issues Windows
#1

When I open the Insync app nothing happens. I verify the app is running in the task manager, however the status icon doesn’t appear.

I’m running Windows 10.

Any ideas? It works on my Windows 10 tablet no problem…

Thanks.

#2

Hi @Nick_Cosimano will be tagging our engineer @dipesh in this and he will get back to you :smile:

1 Like
#3

Hello @Nick_Cosimano, Please send to us the Insync logs at support@insynchq.com. Logs are located at: %appdata%\Insync folder i.e. C:\Users[Username]\AppData\Roaming\Insync - send to us the logs.db and out.txt files

Thanks