Hi,
I am on MacOS 12.6. I have a Personal Sync & Backup licence. Insync version 3.8.3.50473.
When I try to configure my back by clicking the “Select Folders to Backup” button Insync crashes. This happens every time.
Hi @dhytsang,
Please do send your logs to support@insynchq.com after Insync crashes and include the following files in the folder:
- logs.db
- out.txt
- data folder
- live folder
If these are too big for an attachment, feel free to upload the files in the cloud and send us a shared link so we can download these.