Bug with long file names

Capture

I’m getting a bunch of sync errors on my files. I suspect it’s because the file name is very long. On the other hand, Google’s Backup and Sync can handle it. It could also be because I have 2 files with very long file names that only differ at the very very end, probably after it has gone beyond Window’s file length limit. However, Google’s backup and sync handles it. The 2 file names are:

Your invoice for eBay purchases- 20MM WHITE Nylon NATO Military WATCH BAND Strap G-10 (200707955108#),22MM NATO Style MILITARY WATCH BAND SOLID Strap G-10 FITS TIMEX NEW!! (200653227270#),22MM JAMES BOND NATO Style MILITARY WATCH BAND STRIPPED S.eml

and…

Your invoice for eBay purchases- 20MM WHITE Nylon NATO Military WATCH BAND Strap G-10 (200707955108#),22MM NATO Style MILITARY WATCH BAND SOLID Strap G-10 FITS TIMEX NEW!! (200653227270#),22MM JAMES BOND NATO Style MILITARY WATCH BAND STRIPPED S-1.eml

And the way Google drive syncs these 2 files is with the names:

Your invoice for eBay purchases- 20MM WHITE Nylon NATO Military WATCH BAND Strap G-10 (200707955108#),22MM NATO Style MILITARY WATCH BAND SOLID Strap G-10 FITS TIMEX NEW!! (200653227270#),22.eml

and…

Your invoice for eBay purchases- 20MM WHITE Nylon NATO Military WATCH BAND Strap G-10 (200707955108#),22MM NATO Style MILITARY WATCH BAND SOLID Strap G-10 FITS TIMEX NEW!! (200653227270#),22 (1).eml

So apparently Google backup and sync has an algorithm for shortening super long file names. However insynch seems to just fail in this case.

This is a bug, right?

Hi there,

Yes it is. We have one or two reports on this. Can you send us your logs.db and out.txt along with the link to this post to support@insynchq.com?