Cannot add new user and new subscription in the business console

Hello,
I’m trying to add a new user to my Insync domain, but I cannot :

  • If I try to add a subscription clicking the “update subscription” button , I have the message “We got an unhandled error from Stripe. Please try again later.”
  • If I try to add a new user by importing my google users, I have an error message when trying to retreave my google users : "
    Sorry.
    An unexpected error has occured. We’ve been notified
    and will try to fix this as soon as we can.
    "

Any idea to fix the problem ?

@Richard_Thibault We have to investigate what went wrong. Please send us an email to support@insynchq.com.

Please include the link of this post and your account details.

Thank you. :slight_smile: